How to retain customer loyalty in the competitive retail market by Infor CRMWelcome, Guest      sign in | register | help

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Research Abstract
How to retain customer loyalty in the competitive retail market
by Infor CRM

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Published on: January 16, 2012
Type of content: WHITE PAPER
Format: Unknown
Length: 1 page
Price: FREE


According to Catapult Marketing, half of packaged goods shoppers visit a retailer's website a day or two before visiting the store. Shoppers are taking control. They analyze your websites, surf the web for the best bargains and can even order a cheaper item from another retailer with a few touches on their app-packed cell phone while they are in your store.

This brief article explains why customer relationship interaction technologies are important to gain back some of the retail control. Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data.

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