Tip Guide: DCM and analytics: Looking at the big picture with Michael Dortch by IBMWelcome, Guest      sign in | register | help


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Research Abstract
Tip Guide: DCM and analytics: Looking at the big picture with Michael Dortch
by IBM

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Published on: December 05, 2011
Type of content: EGUIDE
Format: Unknown
Length: 7 pages
Price: FREE

Overview:

This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this Q&A, Constellation Research analyst and ebizQ blogger Michael Dortch shares insight and advice about dynamic case management (DCM), analytics, and a bigger-picture view of case management.

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