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Published on: October 28, 2011
Type of content: EBOOK
Length: 24 pages
Attracting and retaining new customers is a priority for most organizations, but during challenging economic times, retaining your current customers and keeping them happy is more important than ever.
Featuring expert advice from Gartner Inc, on using collaboration to improve customer experience, this collection of expert articles provides essential insight to help you build loyal, happy customers to ensure long-term success.
In addition, you'll gain valuable insight into common FAQs with commentary from SearchCRM.com's most trusted experts in the field of customer experience management.
Read this e-book to learn strategies for keeping happy, satisfied customers by focusing on long-term loyalty initiatives.