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by ComputerWeekly.com
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Published on: June 24, 2010
Type of content: WHITE PAPER
Format:
Unknown
Length: 41 pages
Price: FREE
Overview:
This research gathered opinion from IT decision makers in large companies with 250 or more employees in the UK, France and Germany; all companies use helpdesk software (excluding Numara products), and all respondents are at senior IT manager level or above.

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