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Research Abstract
Expert tips for using text analytics to improve CRM
by IBM

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Published on: September 29, 2011
Type of content: EGUIDE
Format: Unknown
Length: 9 pages
Price: FREE


Text analytics tools have grown in both functionality and popularity. Experts say that they offer the ability to get a better handle on unstructured content and hold a great deal of promise for business users.

In this expert e-guide, you'll learn key features of text analytics, including:

  • Best practices to connect with others

  • The benefits of text analytics tools

  • Tips for using it to solve problems

  • And how to understand the accuracy of the software.

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