Knowledge Management is NOT an Add-on! by Consona CorporationWelcome, Guest      sign in | register | help


   Search for:        Advanced Search
Research Abstract
Knowledge Management is NOT an Add-on!
by Consona Corporation

> View this now

Published on: October 01, 2010
Type of content: WHITE PAPER
Format: Unknown
Length: 5 pages
Price: FREE

Overview:

Service and support organizations can benefit tremendously from knowledge. When implemented effectively, knowledge management processes and technology can deliver significant benefits:



  • Support operations are more efficient

  • Customers help themselves

  • The organization continually learns from its customers


Read this paper to learn about delivering knowledge-driven CRM to develop and maintain lasting relationships.

> View Company Report
> View all content by this company
> Return to Search Results


         
  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




  TechTarget - The IT Media ROI Experts