Case Study-VMware Consona Knowledge Management by Consona CorporationWelcome, Guest      sign in | register | help

   Search for:        Advanced Search
Research Abstract
Case Study-VMware Consona Knowledge Management
by Consona Corporation

> View this now

Published on: June 01, 2010
Type of content: CASE STUDY
Format: Unknown
Length: 3 pages
Price: FREE


Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days. What raises an organization above the crowd, however, is out-of-the-box thinking that harnesses available resources and technologies to raise the service to a whole new level.

This case study covers what VMware is doing to provide outstanding support for their 150,000 customers, 22,000 partners, 35,000 certified professionals, and the whole community of users of their software infrastructure products and services.


> View Company Report
> View all content by this company
> Return to Search Results

  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints

  TechTarget - The IT Media ROI Experts