SDI: Next Level Service Desk Strategies by Citrix Online UKWelcome, Guest      sign in | register | help

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SDI: Next Level Service Desk Strategies
by Citrix Online UK

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Published on: June 01, 2011
Type of content: EGUIDE
Format: Unknown
Length: 10 pages
Price: FREE


Not only must service desks work around diverse employee schedules, but they must also support an ever-expanding array of devices and systems. This e-guide reveals the daily challenges of running a service desk and offers advice for developing a strategy to better serve customers and their unique lifestyles. Find out what key areas you should focus on as well as how to maintain quality service while adapting to new and evolving technologies.

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