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Published on: May 25, 2011
Type of content: EBOOK
Length: 11 pages
A variety of issues are driving financial services firms to implement dynamic case management (DCM) methodologies and deploy DCM tools. DCM can provide plenty of benefits for financial service organizations. Among them: more efficient processes, a better-informed workforce, improved ability to meet business goals, and, ultimately, better-satisfied customers.
This mini-eBook describes exactly how DCM can benefit financial services firms and offers expert advice on both the best practices to apply and pitfalls to avoid in DCM adoption.