Social Media and Customer Service by PegasystemsWelcome, Guest      sign in | register | help

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Research Abstract
Social Media and Customer Service
by Pegasystems

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Published on: May 11, 2011
Type of content: WHITE PAPER
Format: Unknown
Length: 2 pages
Price: FREE


Companies face several customer service challenges a day - what if social media could help? Reaching out to customers via text or the Internet is a way of making them feel comfortable that the company is working in their best interest. Read this white paper to find out how deploying agile customer service processes can make your company's customer service experience even better.

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