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Published on: March 28, 2011
Type of content: ANALYST REPORT
Length: 11 pages
Hosted contact center adoption is increasing at a rapid rate. Solutions provide quick deployment, rapid and quantifiable ROI, scalability, ongoing investment protection, reduced maintenance burden and minimal cash outlays. DMG Consulting, a leading contact center firm, has just released this new report discussing key market trends, ROI benefits, and key players.
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