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Published on: September 20, 2010
Type of content: WHITE PAPER
Format: Unknown
Length: 4 pages
Price: FREE

Overview:

IT operations processes are subject to continuous change. Frequently, companies need to adapt current IT operations processes in response to changing business requirements, new implementation projects, or recent acquisition and mergers. You may also need to set up IT operational processes for the first time to fulfill end-to-end requirements. This will be especially important when you decide to design your business processes to run using a service-oriented architecture (SOA).

This paper describes how the SAP® Safeguarding for Operations portfolio of services offers the expertise and tools needed to stabilize, optimize, and efficiently maintain today’s complex landscapes, while simultaneously reducing operational costs. The service engagement is delivered by experts from the SAP Active Global Support organization. The SAP Solution Manager application management solution is the basis for the implementation and operation.