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by Global Knowledge
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Published on: August 26, 2010
Type of content: WHITE PAPER
Format:
Unknown
Length: 6 pages
Price: FREE
Overview:
There are several approaches to take that prevent Problem Management failure, including a thorough understanding of how Incident and Problem Management affect each other. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
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