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Published on: August 06, 2010
Type of content: CASE STUDY
Best Buy for Business—a business unit of Best Buy—needed to better support its outside sales force and also wanted to provide its customers with a solution that would improve their business insight.
The company implemented Microsoft Dynamics™ CRM and rolled it out to 150 business consultants. With plans to expand this rollout, the company will also add the offering to its own service portfolio.
Some of the benefits were:
- Expands solutions and services portfolio
- Supports a complex sales cycle
- Provides a foundation for growth