E-Guide: Building a solid business case for unified communications in a challenging economy by Orange Business ServicesWelcome, Guest      sign in | register | help


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Research Abstract
E-Guide: Building a solid business case for unified communications in a challenging economy
by Orange Business Services

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Published on: May 29, 2009
Type of content: EGUIDE
Format: Unknown
Length: 9 pages
Price: FREE

Overview:
Unified communication applications boost productivity in many ways, yet when trying to make a business case for them, quantifying and correlating improvements to productivity with unified communications can be tricky. In this E-Guide, read about the ways UC is saving organizations money through means like conferencing, peer-to-peer infrastructures, and leveraging technologies like presence - which enables a business to reach the right person at the right time through queuing and routing and being able to view the status/availability of colleagues and clients. This E-Guide will also look into the benefits of communication-enabled business processes or business process management. Embedding communication capabilities into business process applications is turning out impressive ROI figures and bringing new meaning to the collaborative work environment.


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