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Published on: May 18, 2009
Type of content: WHITE PAPER
Format: Unknown
Length: 9 pages
Price: FREE

Overview:
In the 1990's, workflow vendors created quite a bit of confusion in the market when trying to define workflow and how it could best be utilized. Today, that situation is being replicated in the BPM industry. Ask 10 different vendors to define BPM or BPM suites, and you will likely get 10 variations of the definition, even though all vendors use the same basic terminology to explain it. Organizations need help sorting through this confusion in order to discover why a BPM suite is a different, and more important, application for process improvement.

To understand the power of a BPM initiative, this paper provides background on the workflow solutions of the 90's, documents a few important events that helped shape the market, and presents the elements of a successful BPM suite.