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Published on: December 18, 2007
Type of content: WHITE PAPER
Length: 7 pages
ITIL is emerging as the standard way of managing IT service delivery; the latest revision - Version 3 - has extended this prevalence by aligning service design, development, and delivery more closely with business goals. Organizations implementing ITIL usually get good results, in terms of service design, delivery, and reliability. ITIL does not specify the use of any particular technologies, but in practice, effective implementation relies on the use of appropriate tools.
Vendors of all kinds are marketing their products as ITIL-compliant, and many are, to some degree or another. But only a few clearly stand out because of their ability to make ITIL compliance much easier and more cost-effective on an ongoing basis. Read this paper and learn the best way to successfully manage your network in accordance with ITIL principles.
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