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Research Abstract
CA Wily Customer Experience Manager
by CA Technologies.

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Published on: December 30, 2008
Type of content: DATA SHEET
Format: Unknown
Length: 2 pages
Price: FREE

Overview:
CA Wily CEM provides business managers and IT professionals with visibility into the performance and quality of web-based, end-user transactions. By measuring performance from the high level business process down to the transaction component level for each individual end user in real time, you can immediately identify, prioritize and dispatch performance problems before additional users are affected and the business impact increases. CA Wily CEM Rapid Implementation deploys a basic product configuration rapidly, allowing you to enjoy these benefits in the shortest amount of time.


Our architect deploys CA Wily CEM products based on your most essential business requirements and needs. With our knowledge capture and sharing systems, you not only have access to the expertise of the on-site architect, but also to the broad range of intellectual assets owned by the entire consulting team. Throughout the engagement, our architect will provide your IT staff with the knowledge necessary to proficiently maintain product investment and utilize advanced CA Wily CEM capabilities to monitor additional business processes in the future.


The CA Wily CEM Rapid Implementation:


  • Speeds time-to-value on your CA Wily CEM investment

  • Ensures that your CA Wily CEM is correctly deployed and eliminates the risk of failed deployment

  • Helps your IT staff acquire in-depth application performance management expertise
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