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Published on: March 13, 2009
Type of content: PODCAST
Format: Unknown
Price: FREE

Overview:
Business Process Management (BPM) enables faster, more confident decision making, which results in more transactions conducted, which ultimately leads to more satisfied customers. This quick, insightful podcast features a conversation between John Mancini, President, AIIM International, and Danny Pidutti, Program Director, IBM ECM. These experts discuss implementation pitfalls and how to avoid them, how BPM affects the relationship between IT and line-of-business teammates, and why BPM finds itself in such a mission-critical position for managing your bottom line.