Technical Whitepaper on Automating Enterprise BlackBerry Support by ZenpriseWelcome, Guest      sign in | register | help


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Research Abstract
Technical Whitepaper on Automating Enterprise BlackBerry Support
by Zenprise

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Published on: February 13, 2009
Type of content: WHITE PAPER
Format: Unknown
Length: 23 pages
Price: FREE

Overview:
A recent Osterman study showed three key support challenges facing IT staff as a result of the rapid growth in the number of Blackberry devices in the enterprise today:



  • Supporting High profile employees

  • Reducing time spent troubleshooting

  • Eliminating Blackberry downtime



  • Zenprise for BlackBerry provides organizations experiencing growing mobile user populations with an automated BlackBerry management solution. Zenprise uses proactive troubleshooting methodologies to isolate the root cause of problems in the underlying mobile infrastructure. This proactive troubleshooting ensures that high-profile users continue to receive a high level of availability and performance from the BlackBerry infrastructure.

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