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Published on: December 2008
Type of content: WHITE PAPER
Format: Adobe Acrobat (.pdf)
Length: 3 pages
Price: FREE

Overview:
There has never been a more important time to understand the efficiency and value of your Oracle business solution investments. Oracle Advanced Customer Services works with thousands of customers who, like you, have made a significant commitment to Oracle Business Applications. Many of these customers elect to run a comprehensive review of user adoption to maximize ROI, strengthen team skills and optimize performance of all Oracle Applications. The Advanced Customer Services End User Survey Diagnostic (EUSD) is a tool that helps you identify the source of adoption challenges by using direct feedback from your end users. The EUSD is not only a technology health check, but it assesses non-technical areas that can have a significant and potentially costly impact on your business success.