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by CA
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Published on: September 2008
Type of content: WHITE PAPER
Format:
Adobe Acrobat (.pdf)
Price: FREE
Overview:
How do you ensure that customer issues are dealt with quickly and effectively? To ensure the level of IT support it provides to its customers is second to none, Leapfrog Services uses an Enterprise IT Management solution from CA.
This centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and repeatable model for IT support. This not only increases productivity and efficiency but also supports future growth and ensures the company is able to meet changing customer requirements.
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