by Microsoft
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Published on: September 2008
Type of content: WHITE PAPER
Format:
Adobe Acrobat (.pdf)
Length: 5 pages
Price: FREE
Overview: To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. But the industry market leaders are companies that excel at customer service. What sets these best-in-class performers apart, even in volatile markets?

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