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Company Report
Company URL: http://www.kana.com

Kana is a leading provider of enterprise relationship management (eCRM) solutions. Kana delivers comprehensive e-business applications for managing interactions and relationships among customers, partners, suppliers, and the enterprise.

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Company Information
Public or private company: Private

Company Locations
Corporate Headquarters
This location offers:
740 Bay Road
Redwood City California 94063
United States

Solutions and Research
Research A contact center manager's guide to integrating self-service
Customer Service is Not an Assembly Line - Retool your Service Experience with Dynamic Case Management
Governing Customer Experience Across Channels
Six Best Practices for Agent Knowledge Management
What If Any Agent Could Take Any Call?
Will Your Customers Really Wait for You to Get Service Experience Right?

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