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Infor CRM
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Infor CRM Epiphany helps optimize customer relationships by integrating marketing, sales, and customer service with a 360-degree view to intelligently engage customers in multi-channel, closed-loop dialogues that nurture loyalty and improve results.

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Company Information
Public or private company: Private

Company Locations
Corporate Headquarters
This location offers:
13560 Morris Road Suite 4100
Alpharetta Georgia 30004
United States

Solutions and Research
Research A Silver Lining for Communications, Media, and Entertainment Companies
Apply the power of CRM to build customer loyalty
Building a Strong Customer Experience
Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor
E-Book: An Executive’s Guide to Customer Data Analytics and Customer Intelligence: How to Get More Out of Customer Data with Analytics Technology
E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention
Experts say CEM technology can build single view of customer
Gartner Magic Quadrant reveals fragmented social CRM market
Gartner predictions around Social CRM
Gartner: Social, mobile and analytics to push CRM through 2015
How to retain customer loyalty in the competitive retail market
Infor CRM Epiphany For Consumer Products
Infor CRM Epiphany for Hospitality
Infor CRM Epiphany for Insurance
Infor CRM Interaction Advisor
Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing
Social Media-based Customer Loyalty Programs
The One-to-One Future: Are We There Yet?
The power of Call Centers and Customer Loyalty
Tread carefully with social media-based customer loyalty programs
Use effective call centers to build customer loyalty
Yahoo, Amex talk up different customer service approaches

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