Infor CRM Company URL: http://www.infor.com/solutions/crm/ Overview: Infor CRM Epiphany helps optimize customer relationships by integrating marketing, sales, and customer service with a 360-degree view to intelligently engage customers in multi-channel, closed-loop dialogues that nurture loyalty and improve results.

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Company Information

Public or private company: Private

Company Locations

Corporate Headquarters This location offers: Headquarters 13560 Morris Road Suite 4100 Alpharetta Georgia 30004 United States

Solutions and Research

Research A Silver Lining for Communications, Media, and Entertainment Companies Apply the power of CRM to build customer loyalty Building a Strong Customer Experience Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor E-Book: An Executive’s Guide to Customer Data Analytics and Customer Intelligence: How to Get More Out of Customer Data with Analytics Technology E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention Experts say CEM technology can build single view of customer Gartner Magic Quadrant reveals fragmented social CRM market Gartner predictions around Social CRM Gartner: Social, mobile and analytics to push CRM through 2015 How to retain customer loyalty in the competitive retail market Infor CRM Epiphany For Consumer Products Infor CRM Epiphany for Hospitality Infor CRM Epiphany for Insurance Infor CRM Interaction Advisor Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing Social Media-based Customer Loyalty Programs The One-to-One Future: Are We There Yet? The power of Call Centers and Customer Loyalty Tread carefully with social media-based customer loyalty programs Use effective call centers to build customer loyalty Yahoo, Amex talk up different customer service approaches