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Published on: June 15, 2009
Type of content: WHITE PAPER
Format: Unknown
Length: 9 pages
Price: FREE

Overview:
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through execution of a strategic transformational roadmap.