 |
by SPSS Inc. Worldwide Headquarters
> View this now
Published on: May 31, 2007
Type of content: WHITE PAPER
Format:
Unknown
Length: 11 pages
Price: FREE
Overview:
The second installment in The Customer Innovation series describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation and improving the predictive capabilities of the organization. It also illustrates EFM principles by examining the practices of two companies - Yamaha and Cablecom - now using feedback to become customer experience innovators.
|
|
> View Company Report
> View all content by this company
> Return to Search Results
STILL HAVE QUESTIONS?
|
|
