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 •   IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
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1 - 25 of 47 | Next Page

Select the Right Cloud-Based ITSM Solution by BMC Software, Inc.

March 20, 2013 - (Free Research)
This whitepaper features a three step approach for finding the right Software-as-a-Service IT service management approach for your organization. 
(WHITE PAPER) READ ABSTRACT |

Taking A User-Centric Approach to IT by BMC Software, Inc.

March 21, 2014 - (Free Research)
This whitepaper covers a solution that will help you deliver a more mobile, social and user-centric approach to IT. 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to Understand and Benefit from the Consumerization of IT by BMC Software, Inc.

February 21, 2013 - (Free Research)
This whitepaper is a guide to IT consumerization, defining and giving step by step instructions on how to deal with it. 
(WHITE PAPER) READ ABSTRACT |

Making the Move to a Cloud-Based IT Service Management (ITSM) Platform by BMC Software, Inc.

February 21, 2014 - (Free Research)
This whitepaper covers why it is time to move to past traditional concerns about cloud-based IT service management. 
(WHITE PAPER) READ ABSTRACT |

Raising the Bar for IT Service Management: EMA’s Look at BMC Remedy OnDemand by BMC Software, Inc.

October 31, 2013 - (Free Research)
Explore this informative white paper to put IT Service Management-related trends into perspective, and find details of an industry-leading SaaS-based solution which allows you to explore new functionality. 
(WHITE PAPER) READ ABSTRACT |

Why is the ITSM Market Moving to the Cloud? by BMC Software, Inc.

October 08, 2013 - (Free Research)
This whitepaper covers why organizations move their IT service desk tools to the cloud and the looks at eight benefits it can bring to your organization. 
(WHITE PAPER) READ ABSTRACT |

A Trusted Ally in a World of Constant Change by BMC Software, Inc.

March 07, 2014 - (Free Research)
This whitepaper provides a step-by-step process to reduce mainframe MLC costs up to 20% without compromising business critical services. 
(WHITE PAPER) READ ABSTRACT |

10 Steps to Reducing Mainframe MLC Costs-Video by BMC Software, Inc.

March 03, 2014 - (Free Research)
This short video provides a step-by-step process to reduce mainframe MLC costs up to 20% without compromising business critical services. 
(VIDEO) READ ABSTRACT |

Exploring Business and IT Friction: Myths and Realities by BMC Software, Inc.

April 17, 2013 - (Free Research)
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems. 
(WHITE PAPER) READ ABSTRACT |

The Perfect Combo: ITIL, ITSM and Social Media by BMC Software, Inc.

February 24, 2014 - (Free Research)
This whitepaper details how social media is changing IT and covers the value it can bring to your service desk. 
(WHITE PAPER) READ ABSTRACT |

The Future of IT: A Customer First Approach by BMC Software, Inc.

February 13, 2013 - (Free Research)
This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs. 
(WHITE PAPER) READ ABSTRACT |

10 Steps to Reducing Mainframe MLC Costs by BMC Software, Inc.

December 18, 2013 - (Free Research)
This white paper provides you with 10 easy-to-navigate steps to reduce your software charges. 
(WHITE PAPER) READ ABSTRACT |

Connecting the Clouds: Best Practices for Integrating IT Service Management by BMC Software, Inc.

October 08, 2013 - (Free Research)
This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service. 
(WHITE PAPER) READ ABSTRACT |

Market Overview: SaaS IT Service Management Tools by BMC Software, Inc.

February 21, 2013 - (Free Research)
This white paper details how to make sure you are selecting the right ITSM tools for your organization. 
(WHITE PAPER) READ ABSTRACT |

Top Considerations for Moving to a Cloud Delivery Model for ITSM by BMC Software, Inc.

October 14, 2010 - (Free Research)
This white paper discusses how to select the right SaaS model to fit your business needs. 
(WHITE PAPER) READ ABSTRACT |

A SaaS-First Approach to Application Porfolio Management by BMC Software, Inc.

October 13, 2011 - (Free Research)
This white paper discusses the virtues of SaaS for business operations and where the technology is headed. 
(WHITE PAPER) READ ABSTRACT |

Keep Users Happy by Integrating IT Operations and IT Support by BMC Software, Inc.

October 09, 2012 - (Free Research)
This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business. 
(WHITE PAPER) READ ABSTRACT |

Cybersecurity Information Sharing: Establishing New Protocols by BMC Software, Inc.

December 26, 2012 - (Free Research)
This eGuide will tune you in to the challenges of cybersecurity information sharing, why it's needed more than ever, and what can be done to keep everyone properly informed and protected. Topics covered include today's sharing initiatives, the importance of baseline cybersecurity practices, the rules governing cybersecurity information, and more. 
(EGUIDE) READ ABSTRACT |

The Perfect Combo: ITIL, I.T. Service Management, and Social Media by BMC Software, Inc.

August 20, 2012 - (Free Research)
Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Top mistakes made when automating IT tasks by BMC Software, Inc.

December 02, 2011 - (Free Research)
Automating data center processes may seem like a cure for tight IT budgets, but if you implement it incorrectly you risk incurring extra costs. Access this expert e-guide to find out how to overcome the top five common automation errors made when automating IT tasks, plus more. 
(EGUIDE) READ ABSTRACT |

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk by BMC Software, Inc.

April 05, 2011 - (Free Research)
Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Choosing A SaaS-Based I.T. Service Management Solution by BMC Software, Inc.

April 05, 2011 - (Free Research)
The choice on how best to consume software - whether on-premises or through a Software as a Service (SaaS) model - is based on your specific requirements at different points in your business and organizational lifecycles. Check out this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Workload Automation: Helping Cloud Computing Take Flight by BMC Software, Inc.

April 06, 2010 - (Free Research)
Many data centers are using the cloud to host applications and data storage but typically aren’t using the cloud to process effective batch computing workloads. Enterprise workload automation tools can give businesses a chance to take a much greater advantage of cloud computing. Read this whitepaper to learn how. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Global Business Xchanging Shares Results of Proactive IT Operations Implementation by BMC Software, Inc.

March 31, 2010 - (Free Research)
This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Reduce IT Cost by Simplifying and Improving Data Center Operations Management by BMC Software, Inc.

February 17, 2010 - (Free Research)
IT workload automation results in average annual savings in staff costs alone of $750,000. Learn more about automating complex IT processes - read the white paper. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 47 | Next Page

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