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1 - 25 of 54 | Next Page

Video-Enabled Healthcare Solutions by Avaya

November 11, 2013 - (Free Research)
This informative paper discusses how you can roll out high-quality, video-enabled services faster with minimal risk and disruption so that your organization can achieve benefits similar to the incredible leaps that have been see within the healthcare industry. 
(WHITE PAPER) READ ABSTRACT |

Avaya Asia Pacific Customer Experience Index 2013 by Avaya

November 11, 2013 - (Free Research)
This exclusive resource discusses the critical role that contact centers play in driving customer satisfaction and how your organization can ensure that your contact centers provide customers with the experience that they desire. 
(WHITE PAPER) READ ABSTRACT |

What’s New in IP Office 9.0 by Avaya

November 11, 2013 - (Free Research)
This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations. 
(WHITE PAPER) READ ABSTRACT |

Full-size Collaboration for Midsize Companies - Avaya Solution Guide by Avaya

November 11, 2013 - (Free Research)
This exclusive resource examines how your midsized organization can achieve the same level of collaboration and communication as large business and how you can use this to increase productivity and efficiency while decreasing costs. 
(WHITE PAPER) READ ABSTRACT |

Full-size Collaboration for Midsize Companies by Avaya

November 11, 2013 - (Free Research)
This informative resource examines how midsized organizations can utilize the bring your own device (BYOD) trend to dramatically improve enterprise collaboration to boost efficiency, productivity and worker satisfaction, all while cutting costs. 
(WHITE PAPER) READ ABSTRACT |

Avaya's Healthcare Vision: The Smart Hospital by Avaya

November 11, 2013 - (Free Research)
This exclusive resource examines a set of integrated healthcare communications solutions designed to seamlessly connect people, systems and processes. Read on to learn how you can improve patient care and overall efficiency all while cutting costs. 
(WHITE PAPER) READ ABSTRACT |

Avaya Healthcare Solutions by Avaya

November 11, 2013 - (Free Research)
This exclusive paper discusses how your organization can improve the patient experience while helping healthcare providers reduce costs and improve profitability by utilizing solutions that can enhance all aspects of the patient care lifecycle. 
(WHITE PAPER) READ ABSTRACT |

Avaya Users Deploy Best-in-Class Practices to Improve Contact Center Performance by Avaya

November 11, 2013 - (Free Research)
This exclusive paper examines how your organization can position itself to meet changing buyer needs by establishing best-in-class contact center programs. Read on and also discover 14 best practices that can ensure successful customer interactions. 
(WHITE PAPER) READ ABSTRACT |

The Software-Defined Data Center is Key to IT-as-a-Service by Avaya

August 31, 2013 - (Free Research)
This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service. 
(WHITE PAPER) READ ABSTRACT |

The Software-Defined Data Center: Creating DC-as-a-Service by Avaya

June 30, 2013 - (Free Research)
This white paper provides insight to a software-defined network fabric for next-gen network infrastructures that reduces burdens while increasing agility. Find out how this innovative technology helps you achieve your business-critical initiatives. 
(WHITE PAPER) READ ABSTRACT |

Alleviate Data Center Pain Points That Come From Network Bottlenecks by Avaya

August 31, 2012 - (Free Research)
This resource details a highly strategic product that is fit-for-purpose for today's connectivity requirements and future-ready for the evolving and emerging application-driven needs of tomorrow. 
(WHITE PAPER) READ ABSTRACT |

Avaya Fabric Connect Makes Multicast Simple (Really) by Avaya

May 13, 2013 - (Free Research)
This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology. 
(PODCAST) READ ABSTRACT |

The New World of IP Multicasting by Avaya

April 30, 2013 - (Free Research)
This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Things to Consider for Mobile Video Collaboration Success by Avaya

December 31, 2012 - (Free Research)
Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready. 
(WHITE PAPER) READ ABSTRACT |

Vendor Landscape: Video Conferencing by Avaya

August 12, 2013 - (Free Research)
This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses. 
(WHITE PAPER) READ ABSTRACT |

IP Office eBook: Communications for your Growing Business by Avaya

March 31, 2013 - (Free Research)
Organizations of all shapes and sizes are struggling to keep pace with the speed of today's anytime, anywhere business world. This eBook introduces an IP-based unified communications solution that will give you the tools you need to stay competitive. 
(EBOOK) READ ABSTRACT |

Getting Mobile Collaboration Right by Avaya

June 19, 2013 - (Free Research)
This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy. 
(WHITE PAPER) READ ABSTRACT |

Mobile Devices Reshaping the Customer Experience: Learn how a mobility strategy can drive innovation and add a competitive edge to your contact center by Avaya

December 31, 2012 - (Free Research)
This resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge. 
(WHITE PAPER) READ ABSTRACT |

What’s New with IP Office 8.1 by Avaya

December 31, 2012 - (Free Research)
This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more. 
(WHITE PAPER) READ ABSTRACT |

Avaya Video Collaboration Solution for IP Office by Avaya

June 14, 2013 - (Free Research)
In the age of the globally-dispersed business, IT and organizational leaders are searching for ways to improve collaboration. This data sheet introduces a video collaboration solution that can make meetings more productive, efficient, and meaningful for organizations of all sizes. 
(WHITE PAPER) READ ABSTRACT |

Seven Trends Driving Effectiveness in the Contact Center by Avaya

April 30, 2013 - (Free Research)
Customers want to use social media, video, instant messaging and more to contact you - and they want to do it quickly. In this resource, check out seven key trends that are driving effectiveness in the contact center. 
(WHITE PAPER) READ ABSTRACT |

Developing the right social CRM strategies for improved customer service by Avaya

February 19, 2013 - (Free Research)
Today's exclusive resource examines that steps businesses should take to ensure the seamless integration of social CRM into existing tools and processes. Discover the value you can glean from analyzing and nurturing customer feedback from social media channels. 
(EGUIDE) READ ABSTRACT |

Delivering a Superior Customer Experience by Avaya

April 30, 2012 - (Free Research)
Research shows that 90% of customer service decision-makers believe delivering quality service is paramount to success. But with tight budgets, businesses today need cost-effective ways of achieving higher service levels. Read on to learn how collaboration in your contact center can keep costs low while increasing service levels. 
(WHITE PAPER) READ ABSTRACT |

How Mobile Devices are Driving Innovations in Contact Centers by Avaya

October 29, 2012 - (Free Research)
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service. 
(WHITE PAPER) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya

December 31, 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 54 | Next Page

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