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Featured Sponsors
The Power of Converged Networks by CDW Corporation
September 01, 2009 - (Free Research)
Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution.
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E-Guide: Connecting and leveraging VoIP islands by Orange Business Services
May 29, 2009 - (Free Research)
VoIP, and IP networks in general, work better when they can connect directly to other IP networks. However, there are challenges to skirting the PSTN altogether. This E-Guide covers the pitfalls of VoIP islands; the challenges associated with moving away from the PSTN; and ultimately how to get the most from your IP network.
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Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company
September 01, 2009 - (Free Research)
To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
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Networking and Unified Communications by CDW Corporation
September 01, 2009 - (Free Research)
In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
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Converged Communications: The Time Is Now by CDW Corporation
September 01, 2009 - (Free Research)
This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.
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The Triple Play Service Delivery Architecture by Alcatel-Lucent
June 09, 2009 - (Free Research)
This video presents an overview of Alcatel-Lucent's Triple Play Service Delivery Architecture. Learn how this is the blueprint architecture to accelerate IP network transformation for delivery of video, voice, data and entertainment services. Learn how this end-to-end "always-on" broadband service can enhance your subscriber's experience.
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SIP: Myth versus reality by Orange Business Services
July 21, 2009 - (Free Research)
Modern packet-based communications are sweeping away traditional telephony standards and changing the way businesses stay connected. SIP, the latest IP enabler to hit the market, is often portrayed as the key to implementing more sophisticated, flexible voice and unified communications. But is that a fact, or merely well-publicized fiction?
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Gain the Benefits of Increased Efficiency and Cost Control with Fax Virtualization by Esker Inc.
July 17, 2009 - (Free Research)
As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology.
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Voice of Customers by Microsoft Corporation India Pvt Ltd
December 04, 2009 - (Free Research)
Watch this informative video to hear from Microsoft customers as they discuss the new features and benefits of Microsoft SharePoint 2010.
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Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters
March 12, 2009 - (Free Research)
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
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Business IP Telephony Cost Savings are Driving Unified Communications Beyond the Office Walls by Sprint
November 13, 2009 - (Free Research)
Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications.
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Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft
October 01, 2007 - (Free Research)
Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
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Reality Check: Five Things You Should Know About SIP by Catalyst Telecom
November 02, 2009 - (Free Research)
In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
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IP Telephony without Migration Migraines by Cisco Systems, Inc.
October 02, 2009 - (Free Research)
Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
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Customer Experience IQ Report by Vovici
October 20, 2009 - (Free Research)
The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
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The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc.
August 14, 2009 - (Free Research)
Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
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Blue Coat Acceleration by Blue Coat
June 03, 2009 - (Free Research)
Join Mark Urban, Director of Product Marketing for Application and Visibility, for a quick look at acceleration, what are the issues driving the need for WAN Optimization and Acceleration, and how Blue Coat fits in.
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Smart Decisions for Extraordinary Times by Microsoft
September 09, 2009 - (Free Research)
With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
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Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network by Global Knowledge
December 08, 2009 - (Free Research)
When preparing to conduct a site survey for a Cisco® wireless LAN (WLAN) installation, follow the Cisco network design methodology: Prepare, Plan, Design, Implement, Operate, and Optimize (PPDIOO). PPDIOO addresses network implementation in phases. This paper will address the first four phases of this methodology.
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CA eHealth Performance Manager Demo by CA
October 23, 2009 - (Free Research)
Download this demo to learn how you can proactively monitor performance of data and voice networks, physical and virtual systems, environmentals, databases and client/server applications across IT, all from one interface, before your business is negatively impacted.
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