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E-Guide: Best Practices for Data Center Design and Maintenance by Dell, Inc. and Intel June 25, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will gain insight into best practices for data center design and maintenance in today's down economy.  (EGUIDE) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.  (WHITE PAPER) READ ABSTRACT |

Dell boosts productivity by 30% by delivering rugged hardware and rock-solid service for on-site computing by Dell, Inc. and Intel August 20, 2009 - (Free Research) Although United States Infrastructure Corporation (USIC) was using ruggedized laptops, the computers were not standing up to construction site conditions, and slow warranty service was hurting productivity. Dell™ Latitude™ All Terrain Grade (ATG) laptop computers with Intel® Core™2 processors prove they are up to the job...  (CASE STUDY) READ ABSTRACT |

Northern Storage Suite V8 by Northern Parklife February 12, 2009 - (Free Research) Northern Storage Suite V8, Northern's latest release, meets the central challenge of designing practical storage strategies. It's highly customizable and can be tailored to fit any environment. With a better user experience, increased administrative efficiency and decreased costs, it's exactly what an SRM solution should offer.  (WHITE PAPER) READ ABSTRACT |

Dell's SMART Approach to Workload Automation by BMC Software, Inc April 17, 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.  (WHITE PAPER) READ ABSTRACT |

Infonetics: WAN Optimization Appliance Market Highlights 1Q09 by Blue Coat May 29, 2009 - (Free Research) Vendor market share positions shuffled once again in 1Q09: With Cisco down 30%, Riverbed down 10%, and Blue Coat holding steady, Blue Coat is back on top with 30% revenue market share. This market has essentially become a 3-horse race, with the top 3 vendors capturing roughly 3/4 of the overall market.  (ANALYST BRIEF) READ ABSTRACT |

Troubleshooting Slow Networks with Wireshark by Global Knowledge May 13, 2009 - (Free Research) In this white paper, we examine how to use Wireshark, the world's most popular open-source network analyzer, to troubleshoot some of the top causes of poor network performance, including high latency, packet loss, inefficient window sizes, intercepting devices, and application dependencies.  (WHITE PAPER) READ ABSTRACT |

A Case to Optimize by CDW Corporation September 08, 2009 - (Free Research) A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications.  (WHITE PAPER) READ ABSTRACT |

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Q&A with the Small Business Administration on Recovery Act Opportunities for Small Businesses by Cisco Systems, Inc. August 14, 2009 - (Free Research) To provide relief and encourage continued growth, the U.S. Congress recently passed the Recovery Act-legislation that offers economic help to small businesses to help them to survive and thrive. Read the following Q+A to learn how businesses can take advantage of stimulus funds.  (WHITE PAPER) READ ABSTRACT |

Transfer Volumes: Accelerating files, email and backup with fewer resources by Blue Coat July 09, 2009 - (Free Research) This webcast discusses the top five challenges in enterprise networks, data and server consolidation challenges, performance issues and solutions, best practices for network architecture management, and Blue Coat's vision for addressing these issues.  (WEBCAST) READ ABSTRACT |

Samsung Electronics France Reduced DSO and Improved Invoice Tracking with Esker DeliveryWare by Esker Inc. July 10, 2009 - (Free Research) When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.  (CASE STUDY) READ ABSTRACT |

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9 September 10, 2009 - (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.  (CASE STUDY) READ ABSTRACT |

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP AG July 01, 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors.  (WHITE PAPER) READ ABSTRACT |

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.  (WHITE PAPER) READ ABSTRACT |

Storage Systems & Storage Management Track: Thin Provisioning: Keys for Using it to Your Best Advantage by 3PAR August 01, 2009 - (Free Research) Thin provisioning is not new, but there is still confusion about how it works and how to best use it in the data center. In this presentation transcript, Jeff Byrne, Senior Analyst and Consultant, Taneja Group and Christine Taylor, Analyst, Tenaja Group, outline the various approaches and technologies behind thin provisioning.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage by 3PAR August 01, 2009 - (Free Research) In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Storage Systems & Storage Management Track: The Truth about Virtualizing Storage by 3PAR August 01, 2009 - (Free Research) In this presentation transcript, Marc Staimer, Founder and CDS, Dragon Slayer Consulting, will explain the practical benefits of storage virtualization, including how to assess your environment to determine the cost-effectiveness of virtualization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Storage Systems & Storage Management Track: Right-sizing Primary Data by 3PAR August 01, 2009 - (Free Research) Most companies allow far too much data to reside on expensive primary storage. In this presentation transcript, Anne Skamarock Research Director, FOCUS, discusses the most effective methods for reducing and managing the data footprint on primary storage -- including tools and techniques.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Observing Data Quality Service Level Agreements: Inspection, Monitoring, and Tracking by DataFlux Corporation December 2008 - (Free Research) This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.  (WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact December 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.  (WHITE PAPER) READ ABSTRACT |

Data Center Architecture Decisions: A Free Virtual Seminar Focused on Dealing with Data Center Growth in a Down Economy by Data Center Decisions December 2009 - (Free Research) Attend this free virtual event and hear from top data center experts who will provide you with a coherent strategy to consolidate your data center, build a new facility or make an educated decision on the cloud model best suited for your environment.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

eGuide: Key Trends and Strategies for Decreasing Data Integration Costs in a Down Economy by Syncsort October 2009 - (Free Research) Read this E-Guide and explore how careful negotiation of data integration licenses can help your company save $100,000 or more on data integration costs. Learn about vital data integration trends and business drivers as well as how you can ensure a successful business intelligence (BI) initiative with key data integration considerations.  (EGUIDE) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

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