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IDC Report: IT Service Management Adoption Trends and Strategies by Hewlett-Packard Company September 08, 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.  (WHITE PAPER) READ ABSTRACT |

Notebook and Netbook Adoption in the Enterprise by Dell, Inc. and Intel October 02, 2009 - (Free Research) In this tech adoption profile commissioned by Dell and Intel, Forrester Consulting presents the results of a survey conducted with North American IT decision makers regarding enterprise adoption of notebooks, netbooks, and alternative computing models.  (ANALYST REPORT) READ ABSTRACT |

Delivering Quality Leads, Not Just Quantity: The Interactive Value of Webinars by Citrix Online December 01, 2008 - (Free Research) Using interactive media such as Webinars can help marketers effectively balance quality with quantity when it comes to lead generation. Download the white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

IT Quality Health Assessment Tool by IBM September 09, 2009 - (Free Research) This one minute survey consists of ten questions to assess your software quality environment. When complete, you will receive custom recommendations that you can view and print out to help plan your QA strategy; complete with next steps, and thought leadership guidance and papers.  (ASSESSMENT TOOL) READ ABSTRACT |

Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? by IBM September 30, 2009 - (Free Research) This webcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.  (WEBCAST) READ ABSTRACT |

Presentation Transcript: Buying Your BI Solution from Your ERP Vendor: Strategic Business Enabler or IT Convenience? by IBM October 20, 2009 - (Free Research) This presentation transcript explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

FalconStor Addresses Top Deduplication Criteria by FalconStor Software May 01, 2009 - (Free Research) Data deduplication has quickly moved from a "nice-to-have" to a "must-have" technology for those organizations trying to keep pace with relentless data growth. Organizations surveyed by ESG are citing difficulty keeping up with storage capacity demands, while also reporting flat or decreasing IT budgets.  (ANALYST REPORT) READ ABSTRACT |

The Value Of A Comprehensive Integration Solution by Sterling Commerce March 11, 2009 - (Free Research) In November 2008, Sterling Commerce commissioned Forrester Consulting to investigate the value of a comprehensive integration solution (CIS) that encompasses the bulk of the enterprise’s integration needs. Forrester also conducted an online survey of key IT roles in selected geographical locations. This paper discusses the results of these studies.  (WHITE PAPER) READ ABSTRACT |

2008 Annual Study: Cost of a Data Breach by PGP Corporation February 19, 2009 - (Free Research) This 2008 Ponemon Institute benchmark study, sponsored by PGP Corporation, examines the costs incurred by 43 organizations after experiencing a data breach.  (ANALYST REPORT) READ ABSTRACT |

Disaster Plan - New Technologies Put Fresh Wrinkles in Business-Continuity / Disaster-Recovery Planning by CDW Corporation September 08, 2009 - (Free Research) Business continuity/disaster recovery requires a holistic approach that includes storage, infrastructure, servers, applications, middleware and the network. If that weren't complicated enough, today's new technologies are testing traditional methods of backup and data protection. It's time to take another look at your BC/DR plan.  (WHITE PAPER) READ ABSTRACT |

Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? - Podcast by IBM October 08, 2009 - (Free Research) This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision.  (PODCAST) READ ABSTRACT |

Performance Under Pressure: The State of Enterprise Web Application Quality and Availability by Oracle Corporation July 01, 2009 - (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.  (WHITE PAPER) READ ABSTRACT |

New Insider Threat Emerges in the New Economy by Lumension February 02, 2009 - (Free Research) Learn how employees and partners are engaging with IT assets and intellectual property.  (WHITE PAPER) READ ABSTRACT |

Connecting Through Content: Issue One by KnowledgeStorm, Inc (E-mail this company) March 2007 - (Free Research) This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives.  (ANALYST REPORT) READ ABSTRACT |

Emerging Media Series:Listen How Podcasts Influence B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) This podcast is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. Listen how podcasting can become your next hot marketing delivery mechanism.  (PODCAST) READ ABSTRACT |

Emerging Media Series: The Influence of Podcasts on B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism.  (ANALYST REPORT) READ ABSTRACT |

Application Server Quality: Review Your Assumptions by JBoss, a Division of Red Hat April 2008 - (Free Research) Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more...  (ANALYST REPORT) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence December 2009 - (Free Research) In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford.  (WHITE PAPER) READ ABSTRACT |

Syberworks Learning Management System Product Suite by SyberWorks, Inc. March 2008 - (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (WHITE PAPER) READ ABSTRACT |

Operational Excellence: The New Lever of Profitability and Competitive Advantage by SAP AG January 2009 - (Free Research) The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance.  (WHITE PAPER) READ ABSTRACT |

Learning from BPM Leaders: Benefits, Prerequisites and the Impact of Successful BPM Initiatives by SAP AG June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Podcast--Connecting Through Content Issue One: How Technology Marketers Meet Buyers' Appetite For Content by KnowledgeStorm, Inc (E-mail this company) May 2007 - (Free Research) This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers.  (PODCAST) READ ABSTRACT |

Better Reporting, Better Results: Successful Strategies from the Field by SPSS Inc. Worldwide Headquarters March 2009 - (Free Research) Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.  (WEBCAST) READ ABSTRACT |

Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.  (CASE STUDY) READ ABSTRACT |

Forrester Analyst Report: Storage Choices for Virtual Server Environments by EMC Corporation January 2009 - (Free Research) Server virtualization is the most substantial shift in IT so far this decade. Adoption is high, and firms are virtualizing mission-critical and business-critical applications. Forrester surveyed 124 of its global clients on the topic of storage for virtual server environments.  (ANALYST REPORT) READ ABSTRACT |

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