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Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.

September 2008 - (Free Research)

Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.

(CASE STUDY)

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Enabling Software and SaaS Vendors to Gain Competitive Advantage: Partnering with SAP for Business Intelligence and Analytics to Achieve Rapid ROI by SAP America Inc

November 2009 - (Free Research)

On-premises software and SaaS vendors looking to provide BI and analytics functionality have a choice to develop their own components or to partner with an existing BI and analytics vendor. In this white paper, IDC presents evidence showing that a partnership with SAP can result in rapid ROI, improved productivity, innovation and more!

(WHITE PAPER)

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File Systems Define the Future for Managing Storage by Hewlett-Packard Company

December 2008 - (Free Research)

Read this study for a thorough review of the file-based storage market. It describes technology while establishing use cases, analyzing the opportunity, and putting forth assumptions about the future.

(WHITE PAPER)

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A Culture of Customer Satisfaction: How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell by MarketTools, Inc.

August 2009 - (Free Research)

This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.

(CASE STUDY)

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Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online

March 2009 - (Free Research)

This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.

(CASE STUDY)

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Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online

June 2009 - (Free Research)

Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more.

(CASE STUDY)

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The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research)

This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.

(WHITE PAPER)

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The Total Economic Impact Of DMExpress by Syncsort

August 2008 - (Free Research)

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester’s aim is to clearly show all calculations and assumptions used in the analysis.

(WHITE PAPER)

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Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters

December 2008 - (Free Research)

This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.

(WHITE PAPER)

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International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft

August 2007 - (Free Research)

This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services.

(CASE STUDY)

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Reduce Churn Through Enterprise Feedback Management and Predictive Analytics by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research)

In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider.

(CASE STUDY)

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Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research)

In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS.

(CASE STUDY)

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Kelley Blue Book Case Study by Microsoft

July 2007 - (Free Research)

In 2006, Kelley Blue Book implemented a new analytical capabilities solution based on Microsoft Business Intelligence technologies. Now Kelley Blue Book has improved sales staff efficiency and created a compelling new Web analytics product that can provide its business customers with more targeted data for their marketing efforts.

(CASE STUDY)

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A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

December 2009 - (Free Research)

In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford.

(WHITE PAPER)

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Symantec Report on Rogue Security Software: July 08 – June 09 by Symantec Corporation

October 2009 - (Free Research)

The Symantec Report on Rogue Security Software is an in-depth analysis of rogue security software programs. Read this report to learn the specifics about security software scams.

(WHITE PAPER)

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Learn to Improve SAP Order Management and Retain Customers in Today’s Tough Economy by Esker Inc.

July 2009 - (Free Research)

This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.

(WHITE PAPER)

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IP Address Management Webinar by Infoblox

April 2009 - (Free Research)

Check out this webcast, which discusses the problem of flat budgets, rising costs, and competing priorities, and explains how automating core network services has proven to be a helpful solution.

(WEBCAST)

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The Compelling Case for Conferencing by Microsoft

August 2009 - (Free Research)

As organizations look for ways to improve business outcomes while reducing costs and encouraging environmental sustainability, many are turning to software-based conferencing and collaboration solutions for audio and Web conferencing. This paper explains some benefits realized by companies who have deployed these unified communications solutions.

(WHITE PAPER)

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Connecting Through Content, Issue Two by KnowledgeStorm, Inc (E-mail this company)

May 2007 - (Free Research)

Connecting Through Content, Issue Two examines how technology buyers search for content and how marketers deliver content to them. Content distribution channels, user search techniques, content registration behavior and other aspects of content distribution and syndication are evaluated.

(ANALYST REPORT)

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Save lots of money with your invoices! by ReadSoft

October 2009 - (Free Research)

This case study examines how Alcan, a global leader in aluminum products, turned to ReadSoft's invoice processing software to automate their invoice process. With ReadSoft, Alcan was able to scan all their invoices and feed the information directly into their Oracle E-Business Suite.

(CASE STUDY)

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Podcast: Notebooks vs. Netbooks: Matching Form with Function by Dell, Inc.

December 2009 - (Free Research)

While netbooks enable easy use of internet and web-based applications at a low price, the computing device still has many limitations in terms or processing power, storage and applications capabilities. Listen to this podcast to learn the pros and cons of netbooks and other larger format notebook systems.

(PODCAST)

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Large Insurance Provider Automates Invoice Disputes by Lombardi Software

December 2009 - (Free Research)

Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks.

(CASE STUDY)

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Blackboard enriches the educational experience with Dell PowerEdge Blade Servers that provide 99.7% availability in the classroom by Dell, Inc. and Intel

August 2009 - (Free Research)

Blackboard needs a highly available, very scalable platform for its mission-critical learning management system offered through managed hosting from six global data centers. Ease of set-up and monitoring are of paramount importance. Read this case study to learn how Dell servers and Intel processors make it happen.

(CASE STUDY)

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New Research from Forrester Consulting: The Total Economic Impact™ Of Esker DeliveryWare by Esker Inc.

July 2009 - (Free Research)

Read this commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting on behalf of Esker to learn more about how beneficial going paperless can be for your company and how Esker DeliveryWare can help today.

(ANALYST REPORT)

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Netbooks vs Notebooks: Form Meets Function for Mobile Business Productivity by Dell, Inc.

December 2009 - (Free Research)

While netbooks enable easy use of internet and web-based applications at a low price, the computing device still has many limitations in terms or processing power, storage and applications capabilities. Watch this webcast to learn the pros and cons of netbooks and other larger format notebook systems.

(WEBCAST)

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