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5 Rules of Effective Negotiating by Global Knowledge May 01, 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.  (WHITE PAPER) READ ABSTRACT |

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.  (WHITE PAPER) READ ABSTRACT |

Ten Things You Should Know About Windows 7 by Global Knowledge August 2009 - (Free Research) This Microsoft white paper will discuss in detail ten things you should probably know as you get familiar with the latest version of the Windows client; what's been improved, what to expect and how it differs, if much at all, to Vista.  (WHITE PAPER) READ ABSTRACT |

SQL Server 2008: What to Expect by Global Knowledge December 2008 - (Free Research) Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.  (WHITE PAPER) READ ABSTRACT |

Solving the Mysteries of Subnetting by Global Knowledge October 2008 - (Free Research) Subnetting is a complicated topic that has confused students for a very long time, however, subnetting is an important topic for many different certifications with various vendors, including Cisco.  (WHITE PAPER) READ ABSTRACT |

Ten Ways Hackers Breach Security by Global Knowledge January 2007 - (Free Research) Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself.  (WHITE PAPER) READ ABSTRACT |

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2006 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.  (WHITE PAPER) READ ABSTRACT |

Applying Knowledge Management to Project Management by Global Knowledge June 2009 - (Free Research) There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.  (WHITE PAPER) READ ABSTRACT |

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge March 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).  (WHITE PAPER) READ ABSTRACT |

SharePoint Customization Best Practices by Global Knowledge December 2008 - (Free Research) This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available.  (WHITE PAPER) READ ABSTRACT |

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).  (WHITE PAPER) READ ABSTRACT |

Running Microsoft® Office SharePoint Server 2007 on VMware® Infrastructure by Global Knowledge December 2009 - (Free Research) Microsoft Office SharePoint Server (MOSS) 2007 is one of Microsoft's fastest growing server products. In this document, we describe the implementation and best practices for virtualizing a typical medium-sized MOSS 2007 intranet farm deployment.  (WHITE PAPER) READ ABSTRACT |

Windows 7 Review Guide by Global Knowledge May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.  (WHITE PAPER) READ ABSTRACT |

Overview of Windows Search Technologies by Global Knowledge February 2009 - (Free Research) This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.  (WHITE PAPER) READ ABSTRACT |

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan by Global Knowledge November 2009 - (Free Research) The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.  (WHITE PAPER) READ ABSTRACT |

ITIL Version 3 - What the Changes Could Mean to You by Global Knowledge December 2008 - (Free Research) As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.  (WHITE PAPER) READ ABSTRACT |

Security on a Budget by Global Knowledge May 2009 - (Free Research) We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security.  (WHITE PAPER) READ ABSTRACT |

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge November 2009 - (Free Research) The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008.  (WHITE PAPER) READ ABSTRACT |

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge September 2009 - (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment.  (WHITE PAPER) READ ABSTRACT |

Choosing The Right Analyzer For Your WLAN by Global Knowledge July 2009 - (Free Research) WLAN analyzer are software applications that capture 802.11 frames and use them for analysis. This white paper covers how WLAN analyzers work, how WLAN analyzers may be used to gauge performance, and which WLAN analyzer product is best for common tasks.  (WHITE PAPER) READ ABSTRACT |

Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge March 2009 - (Free Research) Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware and the defenses needed to counter these attacks.  (WHITE PAPER) READ ABSTRACT |

The Value of Virtualization by Global Knowledge February 2009 - (Free Research) Virtualization offers multiple ways to save money including hardware purchase, power and cooling costs over time and staff time needed when providing a test and analysis environment to name a few.  (WHITE PAPER) READ ABSTRACT |

Virtualization Overview by Global Knowledge October 2008 - (Free Research) This paper explains an approach to virtualization software that relies on the host operating system to provide the service to talk directly to the underlying hardware.  (WHITE PAPER) READ ABSTRACT |

Five Things About Exchange Server 2007 You Might Not Know by Global Knowledge July 2009 - (Free Research) There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use it, the more treasures you can pull up from the deep. In this paper, we'll look at and discuss five things you probably don't know about Exchange Server 2007.  (WHITE PAPER) READ ABSTRACT |

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