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Developer's Guide to Mobile Applications by BlackBerry

July 2006 - (Free Research)
This document describes how to extend the BlackBerry Enterprise Solution™ using the BlackBerry Mobile Data System™ (BlackBerry MDS™) to provide a mobile workforce with access to a wide range of corporate data and applications. 
(WHITE PAPER) READ ABSTRACT |

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry

February 2009 - (Free Research)
In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. 
(CASE STUDY) READ ABSTRACT |

Riding the Growth Wave: Leveraging Economies of Scale by SAP AG

April 2008 - (Free Research)
This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities. 
(WHITE PAPER) READ ABSTRACT |

Vkernel Case Study: Cybershift by VKernel

December 2009 - (Free Research)
CyberShift needed visibility into actual resource utilization to continually identify, predict, and resolve memory and storage capacity bottlenecks. Learn how they used VKernel's Capacity Analyzer and Optimization Pack to achieve better monitoring, managing, and optimizing with its VMware infrastructure. 
(CASE STUDY) READ ABSTRACT |

Aberdeen Report: Five-Step Mobility Management Plan for Lowering TCO per Mobile Employee, Reducing Risk and Increasing User Productivity by BoxTone

October 2009 - (Free Research)
This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity. 
(ANALYST REPORT) READ ABSTRACT |

Baker Tilly Increases Productivity with Windows 7 by Dell, Inc. and Intel

December 2009 - (Free Research)
In this videocast, customer Baker Tilly talk about their enterprise-wide migration to Windows 7 and how they experienced greater performance and stability, increased remote access to information, and improved overall efficiency allowing them to better service their client's needs. 
(VIDEO) READ ABSTRACT |

Overcoming Buyer Objections by Intel Technology Provider

October 2009 - (Free Research)
In this white paper, you'll read about the top objections buyers have for upgrading their current equipment. You'll also hear about the solutions Intel has to offer to help increase the productivity of your workforce, reduce energy consumption, and much more! 
(WHITE PAPER) READ ABSTRACT |

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact

December 2009 - (Free Research)
This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 
(WHITE PAPER) READ ABSTRACT |

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research)
Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. 
(TRIAL SOFTWARE) READ ABSTRACT |

Workforce Freedom: Strong Authentication for PC and Mobile Devices. by SafeNet, Inc.

November 2009 - (Free Research)
This podcast will discuss what strong authentication is and why it is important. Doron will examine who needs strong authentication and which types of users will benefit from a more secure solution. 
(PODCAST) READ ABSTRACT |

Enable Your Workforce with True Anytime, Anywhere Connectivity by Dell, Inc.

December 2008 - (Free Research)
In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say. 
(ANALYST REPORT) READ ABSTRACT |

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture

February 2009 - (Free Research)
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. 
(WHITE PAPER) READ ABSTRACT |

Hidden Dangers in the Mobile Worker Jungle by Blue Coat

March 2008 - (Free Research)
This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers. 
(WHITE PAPER) READ ABSTRACT |

Out of the Cubicle and into the Field - Mobility Matters in Extending Public Service Delivery by BlackBerry

January 2007 - (Free Research)
This paper from the Center for Digital Government explores the drivers and benefits for going mobile in the public sector. It also includes success stories from early adopters, as well as suggestions for getting started. 
(WHITE PAPER) READ ABSTRACT |

Polycom Case Study: Securing Success by Intel Corporation

September 2009 - (Free Research)
Polycom has achieved success as the global leader in telepresence, video, and voice communication. With more than 75 percent of the Polycom workforce either remote or mobile, the IT team looked for ways to boost the security of the company’s worldwide fleet of over 2,000 laptop computers. Read on to learn what Intel solutions made this possible. 
(CASE STUDY)

Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc

June 2009 - (Free Research)
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... 
(WHITE PAPER) READ ABSTRACT |

Unlock the Hidden IT Opportunities in Troubled Economic Times by BMC Software, Inc

June 2009 - (Free Research)
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and... 
(WHITE PAPER) READ ABSTRACT |

How to Calculate The ROI & TCO of Your Mobile Users Before Cost Overruns Blindside You by BoxTone

October 2009 - (Free Research)
This handbook is designed to help senior IT management calculate their organization's mobile ROI and TCO -- using an enterprise environment of 2,000 mobile users to demonstrate the approach -- and includes a 5-step analytical approach for reducing that TCO by as much as 15-20 percent. 
(ANALYST REPORT) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

The CIO's Guide to Mobile Applications by BlackBerry

January 2005 - (Free Research)
This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Client Virtualization : The What, Who, Why and Why Nots? by Dell and VMware

December 2009 - (Free Research)
In this mediacast, learn how to utilize virtual desktop infrastructure (VDI) technology to enhance desktop flexibility and IT agility. Discover how to deploy and manage your desktop infrastructure effectively. Learn how VDI technology enables you to consolidate virtual desktops while managing your entire desktop not just applications. 
(PODCAST) READ ABSTRACT |

Client Virtualization : The What, Who, Why and Why Nots? by Dell and VMware

December 2009 - (Free Research)
In this mediacast, learn how to utilize virtual desktop infrastructure (VDI) technology to enhance desktop flexibility and IT agility. Discover how to deploy and manage your desktop infrastructure effectively. Learn how VDI technology enables you to consolidate virtual desktops while managing your entire desktop not just applications. 
(WEBCAST) READ ABSTRACT |

Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft

June 2009 - (Free Research)
Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device. 
(CASE STUDY) READ ABSTRACT |

Extending Video Beyond The Boardroom by TANDBERG

November 2009 - (Free Research)
The enterprise personal video conferencing market is forecast to grow more than 50% per year, driven by adoption of Unified Communications, reduced business travel, and a new class of high performance systems. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Simplify and Automate Desktop Management with Virtualization by HP, Vmware and AMD

September 2009 - (Free Research)
There are two sides to desktop business continuity: users' needs and IT management. Users need on-demand accessibility of their desktops, applications and data. IT managers must limit complexity caused by supporting diverse users and hardware. This webcast discusses how to automate and simplify virtual desktop management to improve efficiency. 
(WEBCAST) READ ABSTRACT |

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