IPv6 satisfies the increasingly complex requirements of hierarchical addressing that IPv4 does not provide. 

In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions. 

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

This paper examines whether cloud computing makes good business sense for your company. Ultimately, you may find that moving your data to the cloud actually improves security, scalability, access, and disaster recovery. 

This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats. 

This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. 

This paper introduces three techniques employed in the production Data Domain deduplication file system and shows how they can be used to relieve the disk bottleneck. 

As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology. 

This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers. 

The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make, especially now. Budgets are tighter and demands from executives to see immediate results from IT implementations are increasing. This paper outlines the benefits of a BI solution and its impact on a company. Read on to learn more. 

Please join Kent Christensen, Virtualization Practice Manager, Datalink, as he analyzes and explains WAN efficiencies between data centers. In addition to the topic of transferring data over the WAN more efficiently between the primary and secondary data centers, much of the presentation will apply to small remote offices as well.