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Optimizing Exchange High Availability - A New Approach by Marathon Technologies September 10, 2009 - (Free Research) Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.  (WHITE PAPER) READ ABSTRACT |

Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.  (WEBCAST) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Giving Trade Companies a Fast Start by SAP AG March 10, 2009 - (Free Research) Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs.  (ARTICLE) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP AG January 23, 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

How IT Can Help Companies Make Better, Faster Decisions by SAP AG October 30, 2009 - (Free Research) IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.  (WHITE PAPER) READ ABSTRACT |

Finding a Route to Recovery: Four Strategies by Cisco Systems, Inc. October 19, 2009 - (Free Research) Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.  (WHITE PAPER) READ ABSTRACT |

Aligning Lean Six Sigma, Business Process Management and SOA to Accelerate Results by IBM February 18, 2009 - (Free Research) There has never been a more important time to uncover process waste, reduce non-value adding activity, and increase productivity. Accelerate results by aligning Lean Six Sigma, BPM and SOA. Find out more about best practices, the value of measures and monitoring, and how to get started in this webcast.  (WEBCAST) READ ABSTRACT |

Succession Planning in Your IT Organization by SkillSoft Corporation December 01, 2008 - (Free Research) In many IT organizations, inadequate succession planning is a time bomb - easily ignored in the short term, but with the potential for disaster in the future. This e-book details steps your company can take to ensure a robust IT succession plan.  (ANALYST BRIEF) READ ABSTRACT |

Addressing Compliance Initiatives with Center for Internet Security Benchmarks by Tripwire, Inc. January 01, 2009 - (Free Research) This whitepaper details the background you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. You'll learn about the benchmarks specified by the Center for Internet Security (CIS), which are often used as a starting point for creating a compliance initiative.  (WHITE PAPER) READ ABSTRACT |

SUN SPARC® ENTERPRISE T5440 SERVER ARCHITECTURE by Sun Microsystems, Inc. October 01, 2008 - (Free Research) Employing UltraSPARC® T2 Plus processors - an evolution of the industry's first massively threaded systems on a Chip (SoC) - the Sun SPARC® Enterprise T5440 server offers breakthrough performance and energy efficiency to drive Web 2.0 infrastructure and address other demanding datacenter challenges.  (WHITE PAPER) READ ABSTRACT |

eGuide: Experts Explore Authentication on a Budget by SafeNet, Inc. November 12, 2009 - (Free Research) At a time when identity theft is running rampant, it's crucial to have sound practices for user authentication, customer authentication and partner authentication. Explore this E-Guide for expert tips on making the most of authentication tools on a small budget and how to use authentication to develop a secure system.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Beloit Creates New Opportunities with Google Apps by Google Apps Authorized Reseller Program October 15, 2009 - (Free Research) Read this case study to learn how Beloit grew their customer base by using Google Apps as a 'win-leader', created additional revenue streams, and deepened relationships with customers and opened up new oppurtunities.  (CASE STUDY) READ ABSTRACT |

SheepDog Builds a Profitable IT Services Business Around Google Apps by Google Apps Authorized Reseller Program September 23, 2009 - (Free Research) See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.  (CASE STUDY) READ ABSTRACT |

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc. June 01, 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend June 28, 2009 - (Free Research) This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions.  (WHITE PAPER) READ ABSTRACT |

3 Things Business Decision-Makers Need to Know about SOA by IFS June 01, 2006 - (Free Research) Given the increasing importance of service-oriented architecture (SOA), this white paper cuts through the marketing hype surrounding SOA and focuses on the three most important facts you need to know about this groundbreaking technology.  (WHITE PAPER)

Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage by 3PAR August 01, 2009 - (Free Research) In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best Practices for Deploying anSAP Landscape Using The c-3000 Blade Enclosure and the MSA2000 (Windows/MS-SQL) by Avnet, HP and Partners February 13, 2009 - (Free Research) This white paper discusses detailed best practices for deploying a 150-user, 250-GB, three-tiered SAP® Enterprise Resource Planning (ERP) landscape.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom May 17, 2009 - (Free Research) ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Deploying an SAP Landscape Using the c3000 Blade Enclosure and the EVA4400 by Avnet, HP and Partners September 18, 2008 - (Free Research) Discover best practices for deploying a 250-user/250-GB three-tiered SAP ERP landscape in an HP BladeSystem c3000 blade enclosure with HP ProLiant BL460c blade servers running Microsoft® Windows® Server 2003, an HP StorageWorks Enterprise Virtual Array (EVA) 4400 disk array, and an Ultrium 448c tape blade with HP Data Protector software.  (WHITE PAPER) READ ABSTRACT |

Overtaken by Events? -- The Quest for Operational Responsiveness by Progress Software September 01, 2009 - (Free Research) Never has operational responsiveness, the pursuit of how continually and quickly to deliver maximum value to customers while deriving maximum profitability, been nearer the top of the business agenda. As this paper will demonstrate, harnessing business events, smart interpretation & fast response are definite objectives, and the need is immediate.  (ANALYST REPORT) READ ABSTRACT |

Enabling Software and SaaS Vendors to Gain Competitive Advantage: Partnering with SAP for Business Intelligence and Analytics to Achieve Rapid ROI by SAP America Inc November 16, 2009 - (Free Research) On-premises software and SaaS vendors looking to provide BI and analytics functionality have a choice to develop their own components or to partner with an existing BI and analytics vendor. In this white paper, IDC presents evidence showing that a partnership with SAP can result in rapid ROI, improved productivity, innovation and more!  (WHITE PAPER) READ ABSTRACT |

Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft April 18, 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..  (CASE STUDY) READ ABSTRACT |

Human Machine Interface (HMI) by AutomationDirect C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.  (HARDWARE PRODUCT)

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