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Enterprise Risk Management: Keeping People, Assets, and the Environment Safe by SAP AG November 12, 2008 - (Free Research) Find out why operational risk management is a rising priority for monitoring disparate and disconnected efforts in safety, environmental compliance, and asset use to provide better enterprisewide control and management accountability. Making substantial efforts today will improve risk mitigation and create an enduring competitive advantage.  (WHITE PAPER) READ ABSTRACT |

VB Migration & Modernization Solutions: Convert Your Valuable Software Assets to VB.NET, C# or Even to Java Cost-Effectively and with Minimum Risk by Transoft November 24, 2009 - (Free Research) With Microsoft no longer providing support for the VB development environment, now is the time to migrate to VB.NET, C# or Java. Migration requires deep understanding of the legacy as well as extensive knowledge of the target environment. Read this paper to learn how Transoft can help your organization migrate your VB applications.  (WHITE PAPER) READ ABSTRACT |

The Information Agenda: Rapidly Leveraging Information as a Trusted Strategic Asset for Competitive Advantage by IBM October 06, 2008 - (Free Research) An Information Agenda is an approach for transforming information into a trusted strategic asset that can be rapidly leveraged across applications, processes and decisions for sustained competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Transforming Customer Service into a Strategic Asset by Microsoft February 06, 2008 - (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.  (WEBCAST) READ ABSTRACT |

The Telecom Transformation E-Guide: Understanding Key Drivers by Alcatel-Lucent June 10, 2009 - (Free Research) Only rock-solid planning will get you to next-generation network and services convergence, and this Telecom Insights guide walks you through the trends affecting the telecom services business and lays out a path to getting there.  (EGUIDE) READ ABSTRACT |

Converged Communications: The Time Is Now by CDW Corporation September 01, 2009 - (Free Research) This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.  (EGUIDE) READ ABSTRACT |

PC-Disable Delivers Intelligent Client-Side Protection for Lost or Stolen Notebooks by Absolute Software December 14, 2009 - (Free Research) Read this white paper to learn how new hardware-based technology, could help reduce the incidence of notebook theft. The result can be better protection of assets and sensitive data on notebooks, rapid reactivation when systems are returned, and reduced business risk.  (WHITE PAPER) READ ABSTRACT |

5 Smart Ways to Take Action: The IT Leaders' Handbook - Optimization in Today's Economy by Symantec Corporation March 06, 2009 - (Free Research) It may seem there's little you can do directly to reduce the impact of the current economic turbulence on your organization. This handbook distills the actions you can take to lay the foundations of a clear, strategic action plan for the coming year.  (WHITE PAPER) READ ABSTRACT |

Social Computing in the Enterprise by NewsGator Technologies May 01, 2008 - (Free Research) An April 2008 Forrester report predicts that the Enterprise Web 2.0 and social computing market will grow from $455M in 2007 to $4.6B in 2013. This paper summarizes: 1) Why Companies Are Pursuing Social Computing 2) What Enterprise Social Computing Really Is 3) How To Implement Social Computing Successfully  (WHITE PAPER) READ ABSTRACT |

Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company September 01, 2009 - (Free Research) This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives.  (WHITE PAPER) READ ABSTRACT |

Four Key Ingredients for Successful Mobile Services by Hewlett-Packard Company September 01, 2009 - (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.  (WHITE PAPER) READ ABSTRACT |

IBM Service Management: Visibility. Control. Automation by IBM June 25, 2009 - (Free Research) This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.  (BROCHURE)

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP AG January 01, 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service.  (WHITE PAPER) READ ABSTRACT |

Managing IT in a Downturn: Beyond Cost Cutting by SAP AG November 01, 2008 - (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.  (WHITE PAPER) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG February 01, 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.  (WHITE PAPER) READ ABSTRACT |

Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times - Podcast by SAP America Inc July 24, 2009 - (Free Research) This podcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.  (PODCAST) READ ABSTRACT |

High-Tech Industries: The Supply Chain Executive's Strategic Agenda by SAP AG September 18, 2008 - (Free Research) This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.  (WHITE PAPER) READ ABSTRACT |

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters February 20, 2009 - (Free Research) This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.  (CASE STUDY) READ ABSTRACT |

Demo: Personalized content and Advertising by Alcatel-Lucent November 20, 2009 - (Free Research) Charles Bahr of Alcatel-Lucent Multimedia Solutions Marketing and Christophe Senot of Bell Labs demonstrate the technologies that can be combined to create a personalized content and advertising experience across any screen.  (VIDEO) READ ABSTRACT |

Personalized content and Advertising: How it works by Alcatel-Lucent November 20, 2009 - (Free Research) See how Alcatel-Lucent helps service providers turn subscribers into audiences, dramatically increasing the value of advertising and content offers while enhancing the consumer experience on the screen of their choice.  (VIDEO) READ ABSTRACT |

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact December 01, 2009 - (Free Research) Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results.  (WEBCAST) READ ABSTRACT |

Rational Quality Manager by IBM November 04, 2009 - (Free Research) Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.  (DOWNLOAD)

The Business Justification for Data Security by McAfee, Inc. January 26, 2009 - (Free Research) Read this report to learn about the business side of data security as we build a justification model to help you determine where, and how much, to invest in protecting your information assets.  (WHITE PAPER) READ ABSTRACT |

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent November 23, 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.  (WHITE PAPER) READ ABSTRACT |

Unprotected Laptops: The Million Dollar Gamble: How Much Can Your Company Afford to Lose? by Dell, Inc. January 27, 2009 - (Free Research) Read this white paper to learn more about laptop security and how asset and data protection solutions from Dell can help save your company millions of dollars.  (WHITE PAPER) READ ABSTRACT |

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