This white paper discusses the role of user profile management. SPs’ efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel applications-led service initiatives. 

To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work. 

See how Alcatel-Lucent helps service providers turn subscribers into audiences, dramatically increasing the value of advertising and content offers while enhancing the consumer experience on the screen of their choice. 

Mobile unified communications can take many forms, but it is essentially defined by the ability to deliver all the communication options of the office desk to workers outside the office. This pocket E-Guide details how to alleviate cost pain points of communications by implementing various aspects of mobile and unified communications. 

Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life. 

About a billion people worldwide do not have access to telecommunications services, mostly from lack of a power grid that can support network infrastructure. Traditional wireless networks for remote locations rely on costly generators that are hard on the environment. Read this whitepaper to learn about cost effective and eco-friendly alternatives. 

This E-Guide provides insight into how service providers can broaden their reach beyond bandwidth and hosting services by learning how to capitalize on the cloud computing age. 

This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network. 

This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization. 

Multi-screen is the next step beyond Triple Play. Triple Play allows consumers to experience media on their mobile, their TV, and their PC. Multi-screen allows content to be consumed seamlessly. Listen to this podcast and see how both consumers and service providers benefit from this evolutionary step in multimedia presentations. 

Businesses are turning to IT to drive down operating expenses as well as ratchet up productivity and efficiency to drive a more effective, leaner business in 2009 and beyond. IT needs to help save the business while remaining responsive, reliable, and agile, all using less investment than was previously available. Read on to learn more. 

Tired of falling asleep during code review meetings? Stop meeting – try peer code review with Code Collaborator. This time-saving tool lets you do fast and efficient reviews online, without the usual pain of meetings, printouts, or convoluted emails. 

As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.