Most WANs see so much traffic these days that it's not just a matter of speeding things up. You also need comprehensive applications and user control before you can contain costs, enhance business productivity, and respond quickly to changing business requirements. Read this booklet to learn more about WAN optimization. 

This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement. 

The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes. 

This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments. 

Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets. 

This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. 

Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented. 

How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy. 

Outsourcing an application means your organization relinquishes some control. In this article Heather Clancy will offer seven questions that you should resolve with your provider before investing in SaaS. 

This expert E-Guide offers an in-depth look at the security of cloud computing. Discover a risk versus benefits comparison, learn why it may be difficult to satisfy compliance auditors if security controls are obscured, and see why cloud vendors aren’t very concerned with security. 

Tune into this podcast for a cloud computing disaster recovery (DR) checklist. Learn about various DR approaches for your cloud computing environment. Find out how to secure your data and how to get your DR objectives met by your cloud provider. 

This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months. 

Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.