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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

Authentication Decision Tree Tool by RSA, The Security Division of EMC December 18, 2009 - (Free Research) The RSA Authentication Decision Tree Tool is an interactive tool to help organizations understand, evaluate and select the most appropriate authentication solution to meet the needs of their users and their business. It provides a framework to help narrow the selection of authentication solutions based on five critical factors.  (ASSESSMENT TOOL) READ ABSTRACT |

Revitalizing Healthcare Delivery with Mobile Communications: Meeting Healthcare's Needs by BlackBerry November 2007 - (Free Research) This paper is the third in a four-part series that addresses mobile communications in the healthcare industry. Part Three addresses the key issues surrounding the selection and adoption of a wireless solution within the healthcare industry.  (WHITE PAPER) READ ABSTRACT |

Data Security Laws in the US by Quantum Corporation July 2009 - (Free Research) This list features a selection of Data Security laws in the US. As Quantum is a computer storage company, we cannot be held responsible for the accuracy of this list. Please check with your local government or legal advisors on the laws in your own location. Thank you.  (ASSESSMENT TOOL) READ ABSTRACT |

Increase Customer Satisfaction and Optimize Business Performance by Improving Your Fax System by Esker Inc. November 2009 - (Free Research) The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes.  (WHITE PAPER) READ ABSTRACT |

Data Migration for Project Leaders by DataFlux Corporation November 2009 - (Free Research) This guidebook provides the answers with a series of detailed sections including essential activities such as planning, forecasting, risk management, team selection, communication and collaboration.  (WHITE PAPER) READ ABSTRACT |

PostgreSQL Performance Tuning by EnterpriseDB Corporation August 2009 - (Free Research) This presentation covers every aspect of performance: server settings, caching, sizing operating system resources, optimizer processing, problem queries, storage efficiency, and some hardware selection details.  (WEBCAST) READ ABSTRACT |

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.  (WHITE PAPER) READ ABSTRACT |

Leveraging the Talent Supply Chain for a Competitive Advantage by SAP AG January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.  (WHITE PAPER) READ ABSTRACT |

The Challenge to Achieve Perfect Order Management by SAP AG January 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line.  (WHITE PAPER) READ ABSTRACT |

Oracle Business Brief: Controlling Costs with Flexible Processes by Oracle Corporation February 2009 - (Free Research) Read this business brief to learn how your growing business can: lower costs by enabling process flexibility, improve process flexibility by cutting costs, use process flexibility to control costs across your entire organization, and to continuously keep your costs under control.  (WHITE PAPER) READ ABSTRACT |

Desktops: Corporate IT Buying Behavior & Customer Satisfaction Survey by Dell, Inc. and Intel June 2009 - (Free Research) This Technology Business Research (TBR) study examines the results of the corporate desktop satisfaction competition for Q1 of 2009, for which Dell ranked in the top position. Read this to learn about each brand's competitive strengths, weaknesses, challenges, and overall satisfaction rankings.  (ANALYST REPORT) READ ABSTRACT |

Achieving enterprise insight: Key trends in BI and information management by IBM December 2009 - (Free Research) In this videocast, SearchDataManagement.com sat down with Rick Sherman, an independent consultant with over 20 years of experience in the industry, to find out key trends in business intelligence and data management that are affecting how enterprises can achieve more insight into every aspect of their business.  (VIDEO) READ ABSTRACT |

eBook: Introduction to Virtualization Chapter 7 - Hypervisors: At Virtualization's Core by SearchServerVirtualization December 2009 - (Free Research) Virtualization technology isn't complete without a hypervisor. This final chapter of the Introduction to Virtualization e-book explains some hypervisor basics—highlighting the differences between bare-metal and hosted hypervisors—and lists some features that you should look for when selecting one for your virtual environment.  (EBOOK) READ ABSTRACT |

Business Benefits to Hosting SAP with FIT – a Customer Perspective by Freudenberg IT December 2009 - (Free Research) Join Richard Downham, Senior Vice President of Managed Services, Freudenberg IT and Darnell Smith, IT Director, Elster Electricity, in this podcast as they examine the ROI and cost savings customers should expect from hosting SAP.  (PODCAST) READ ABSTRACT |

Choosing an Enterprise-Class Wireless Operating System: A Comparison of Blackberry, iPhone, and Windows Mobile by BlackBerry June 2009 - (Free Research) Security considerations remain the single biggest limitation to more aggressive expansion of wireless device usage in many enterprises. This paper will explore some of the key criteria necessary in a mobile OS so that enterprise use of the device will not compromise the integrity of the company's security.  (WHITE PAPER) READ ABSTRACT |

E-book: Choosing Your Server-- What Every IT Manager Must Know About Selecting, Installing and Implementing the Proper Server Architecture by Dell, Inc. and Intel June 2009 - (Free Research) This eBook provides comprehensive information about servers and server implementation to help IT managers choose the best option for their storage needs.  (EBOOK) READ ABSTRACT |

Restoring deduplicated data today by Quantum Corporation July 2009 - (Free Research) James Brissenden, Sr. Strategy Consultant at GlassHouse Technologies, discusses the issues surrounding restoring deduplicated data in this podcast.  (PODCAST) READ ABSTRACT |

Perceived costs or costly decisions? Learn the right way to leverage value from SAP® for Business Intelligence and Performance Management by IBM December 2009 - (Free Research) This webcast, featuring Nucleus Research, uncovers research findings from analyzing numerous deployments in business intelligence and performance management within an SAP environment. Discover why many companies are turning to one specific vendor for the benefits it provides over SAP NetWeaver Business Warehouse.  (WEBCAST) READ ABSTRACT |

What's NOT "Green" in the Data Center? by IBM November 2009 - (Free Research) Are the products you see advertised real, or is it mostly hype? Robert McFarlane, Principal Data Center and Financial Trading Floor Consultant, goes over the products and methods that aren’t as green as they'd like you to think and summarizes ways to extend the life of your data center.  (VIDEO) READ ABSTRACT |

What’s Really “Green” in a Data Center? by IBM November 2009 - (Free Research) Robert McFarlane, Principal Data Center and Financial Trading Floor Consultant, runs through what it means to really have a green data center and offers suggestions on what you can do to get there.  (VIDEO) READ ABSTRACT |

Green Data Center Energy Efficiency by IBM November 2009 - (Free Research) Everywhere we look, there's another "green" product for the data center. How do you know what really makes a data center "green"? Beth Nicholson, Senior Editorial Events Manager at TechTarget sits down with Bob McFarlane, Principal Data Center and Financial Trading Floor Consultant to take a closer look at energy efficiency in the data center.  (VIDEO) READ ABSTRACT |

Presentation Transcript: Mission Critical Computing In NextGen Data Centers by PC Connection in partnership with HP ThinClient November 2009 - (Free Research) Read this transcript of the "Mission Critical Computing" webcast to learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance and find out more about innovations to data center operations to help you remain competitive.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Forrester Wave: Requirements Management, Q2 2008 by Hewlett-Packard Company March 2009 - (Free Research) In Forrester's 79-criteria evaluation of requirements management tools vendors, five standalone requirements management tools and four application life-cycle management (ALM) solutions that include requirements management capabilities went head-to-head. Read this research paper to see how each one fared.  (ANALYST REPORT) READ ABSTRACT |

Notebook and Netbook Adoption in the Enterprise by Dell, Inc. and Intel October 2009 - (Free Research) In this tech adoption profile commissioned by Dell and Intel, Forrester Consulting presents the results of a survey conducted with North American IT decision makers regarding enterprise adoption of notebooks, netbooks, and alternative computing models.  (ANALYST REPORT) READ ABSTRACT |

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