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Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation January 28, 2009 - (Free Research) Analytics Partners choosed to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.  (CASE STUDY) READ ABSTRACT |

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend June 28, 2009 - (Free Research) This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions.  (WHITE PAPER) READ ABSTRACT |

Five IT Trends that Reduce Cost AND Improve Web Performance by Gomez August 07, 2009 - (Free Research) Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance.  (WEBCAST) READ ABSTRACT |

Using Market Influence to Grow Your Business: Collaborate with Partners and Win More Customers by SAP AG April 01, 2008 - (Free Research) This paper looks at ways in which an integrated information technology solution can help you keep on top of your chosen markets and sustain growth.  (WHITE PAPER) READ ABSTRACT |

Focusing on Value-Added Services in a Hosted Messaging Environment by Everyone.net December 03, 2009 - (Free Research) Download this Osterman Research white paper today and learn about the additional services that will help to improve your business efficiency, meet security requirements and lower costs.  (WHITE PAPER) READ ABSTRACT |

Enable Project-Centric Manufacturing with Business Software by IFS June 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.  (WHITE PAPER) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp October 2009 - (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.  (EGUIDE) READ ABSTRACT |

How Your Medium-Size Business Can Join the Business Intelligence (BI) Revolution by Birst June 2009 - (Free Research) This webcast discusses the latest advances in business intelligence solutions for medium-sized businesses. Watch this webcast to learn how your mid-sized company can make the most out of BI.  (WEBCAST) READ ABSTRACT |

Podcast: Managing third-party compliance by IBM July 2009 - (Free Research) Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.  (PODCAST) READ ABSTRACT |

Podcast: Part 3: What is IT Management, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In the third podcast of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management.  (PODCAST) READ ABSTRACT |

Part 3: What is IT Management, and why should I care? Three IT Questions for the Small Business Owner by Dell, Inc. and Microsoft December 2009 - (Free Research) In the third webcast of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management.  (WEBCAST) READ ABSTRACT |

Six Data Protection Tips for SMBs by Double-Take Software August 2009 - (Free Research) This whitepaper provides six tips for an SMB approach to protecting critical data. These tips used in conjunction with Double-Take Availability from Double-Take Software can help SMBs defend against crippling downtime and data loss.  (WHITE PAPER) READ ABSTRACT |

BI for Small and Mid-sized Businesses by LogiXML October 2009 - (Free Research) This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.  (WHITE PAPER) READ ABSTRACT |

Benefits of Deploying a Server-based Network for Small Business - First Server Makeover by Dell, Inc. and Microsoft December 2009 - (Free Research) Watch this video and learn how three small businesses experienced implementing their First Server. Learn how server-based networks helped these small businesses keep customer information protected, share communications, as well as re-alter their company website.  (VIDEO) READ ABSTRACT |

A Standard Approach to Process Documentation by Lombardi Software December 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.  (WEBCAST) READ ABSTRACT |

Microsoft Dynamics CRM Online Free Trial by Microsoft December 2009 - (Free Research) Begin managing customer relationships in minutes – not days. Try Microsoft Dynamics CRM Online now for 30 days!  (TRIAL SOFTWARE) READ ABSTRACT |

Special Trial Offers for Microsoft Dynamics CRM by Microsoft December 2009 - (Free Research) For a limited time, Microsoft is offering you an exclusive free trial of Microsoft Dynamics CRM for up to six months so your business can conduct limited pilot testing, prototyping and solution development, as well as gain a complete customer view and the ability to work within familiar Microsoft Office system applications.  (TRIAL SOFTWARE) READ ABSTRACT |

Get More Value for Less Money with Microsoft Dynamics CRM Online by Microsoft December 2009 - (Free Research) Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today. For Salesforce.com and Oracle CRM On Demand customers, it gets even better! Eligible organizations can get six months of Microsoft Dynamics CRM Online - at no charge.  (TRIAL SOFTWARE) READ ABSTRACT |

CRM for the Professional on the Go by BlackBerry December 2006 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.  (WHITE PAPER) READ ABSTRACT |

Microsoft CRM Online Customer Montage by Microsoft December 2009 - (Free Research) In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for.  (VIDEO) READ ABSTRACT |

Getting Started with Microsoft Dynamics CRM Online by Microsoft December 2009 - (Free Research) In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.  (VIDEO) READ ABSTRACT |

CRM without Compromise: A Strategy for Profitable Growth by SAP AG April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.  (WHITE PAPER) READ ABSTRACT |

Top 10 Reasons to Outsource by Everyone.net December 2009 - (Free Research) Read this white paper today and learn how outsourcing your email service can increase employee productivity, reduce costs and improve the overall experience for your employees, vendors and customers.  (WHITE PAPER) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM November 2009 - (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.  (WHITE PAPER) READ ABSTRACT |

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