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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.  (TRIAL SOFTWARE) READ ABSTRACT |

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft June 28, 2007 - (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).  (WHITE PAPER) READ ABSTRACT |

10 ASP.NET Tips To Increase Productivity and Simplify Maintenance by Global Knowledge May 13, 2009 - (Free Research) The more you know about built-in functionality in the .NET framework and ASP.NET, the less code you have to write, which ultimately makes your applications more maintainable. This white paper outlines several different tips to enhance developer productivity and reduce the amount of code that needs to be written in many cases.  (WHITE PAPER) READ ABSTRACT |

2009 IT Skills and Salary Report by Global Knowledge March 03, 2009 - (Free Research) Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more.  (WHITE PAPER) READ ABSTRACT |

WindowTester Pro: An Innovative Solution for Automated Testing of Java Graphic User Interfaces by Instantiations September 01, 2007 - (Free Research) This paper describes how WindowTester Pro software is used to solve the problems associated with testing all elements of an application’s GUI.  (WHITE PAPER) READ ABSTRACT |

Deterministic Garbage Collection: Unleash the Power of Java with Oracle JRockit Real Time by Oracle Corporation August 21, 2008 - (Free Research) This free white paper demonstrates how Java can be successfully deployed for real-time applications that were previously off-limits.  (WHITE PAPER) READ ABSTRACT |

Leveraging the Talent Supply Chain for a Competitive Advantage by SAP AG January 01, 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.  (WHITE PAPER) READ ABSTRACT |

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP AG January 01, 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.  (WHITE PAPER) READ ABSTRACT |

Doing More with Less: Automating IT Services in Your Midsize Business by N-able Technologies December 02, 2009 - (Free Research) Driven by mounting compliance, security, globalization and competition issues, IT Professionals in midsize businesses are under heavy pressure to increase efficiencies and work within tighter budgets. Services automation is a proven way for addressing these challenges.  (WHITE PAPER) READ ABSTRACT |

9 Critical Steps in Designing Enterprise-Wide Feedback Systems by MarketTools, Inc. November 24, 2009 - (Free Research) This white paper highlights the nine critical steps that every organization should follow as they begin designing an enterprise feedback program. Here we review a proven approach to designing enterprise-wide feedback systems that customer satisfaction professionals have developed, refined, and perfected over nearly a decade.  (WHITE PAPER) READ ABSTRACT |

Data Deduplication for Primary Data by SearchStorage.com October 22, 2009 - (Free Research) This E-Guide will explore if Data Deduplication is suitable for primary data and what vendors are doing to keep performance high for your company’s backups. If you are an IT Professional looking to Dedupe your Primary data, this E-Guide will help you navigate all the options and decisions you need to make.  (EGUIDE) READ ABSTRACT |

McAfee 15 Minutes to a Secure Business: Daily Security Practices by McAfee, Inc. November 23, 2009 - (Free Research) This paper explains how McAfee has developed 15 Minutes to a Secure Business. This unique approach to security management gives IT professionals a roadmap for ensuring a safe and secure IT environment, even with limited time.  (PRODUCT OVERVIEW) READ ABSTRACT |

How to Simplify .NET Testing by Hewlett-Packard Company December 01, 2007 - (Free Research) HP QuickTest Professional software is a useful tool for regression test and function test automation. This paper will briefly review the challenges or testing Windows Forms applications and review the functionality of HP QuickTest Processional and its .NET add-in capabilities.  (WHITE PAPER) READ ABSTRACT |

The Good, Bad and Necessary: The Complete Guide to PCI 6.6 Success by Breach Security June 08, 2009 - (Free Research) This resource provides IT security professionals with the information needed to understand PCI compliance and specifically, one of the standard's latest requirements, 6.6. In addition, the paper offer tips for successful PCI 6.6 compliance and highlights compliance successes from real-world companies.  (WHITE PAPER) READ ABSTRACT |

10 Hot Skills for 2009 by Global Knowledge May 01, 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.  (WHITE PAPER) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT)

Securing the Organization: Creating a Partnership between HR and Information Security by ISC2 September 2008 - (Free Research) The goal of this white paper is to help Human Resource professionals understand the full scope of the growing information security profession and how it affects every aspect of an organization.  (WHITE PAPER) READ ABSTRACT |

Rapid Bottleneck Identification - A Better Way to do Load Testing by Oracle Corporation June 2009 - (Free Research) Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.  (WHITE PAPER) READ ABSTRACT |

Performance Under Pressure: The State of Enterprise Web Application Quality and Availability by Oracle Corporation July 2009 - (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations.  (WHITE PAPER) READ ABSTRACT |

Energy Efficiency in the Data Center by Adaptec, Inc. December 2009 - (Free Research) Listen to this podcast to learn how many organizations are shifting their focus from tactical energy avoidance to strategic energy efficiency. Gain insight into the tools solution providers can offer their customers to help them make this transition in strategy.  (PODCAST) READ ABSTRACT |

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG January 2009 - (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.  (ARTICLE) READ ABSTRACT |

How Application Whitelisting Can Increase Your Desktop Security by Faronics November 2009 - (Free Research) In the past, many security pros relied on one technology to protect their computers and networks. Today, most organizations use several technologies to protect their organization. In this webcast, learn how application whitelisting enhances current defenses and covers situations not addressed by firewalls and antivirus.  (WEBCAST) READ ABSTRACT |

Integrated Infrastructure and Performance Management for Virtualized Environments by CA April 2009 - (Free Research) Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.  (WHITE PAPER) READ ABSTRACT |

Defense in Depth: How Application Whitelisting Can Increase Your Desktop Security by Faronics November 2009 - (Free Research) No single technology guarantees security, however application whitelisting covers situations not addressed by firewalls or anti-virus utilities. This paper focuses on how application whitelisting can be effectively used as an important layer in your security scenario.  (WHITE PAPER) READ ABSTRACT |

Frontline LAN Troubleshooting Guide by Fluke Networks EMEA April 2008 - (Free Research) This guide provides frontline network troubleshooters with practical advice on how to maintain LANs and solve common layer 1 and 2 problems. This guide addresses the challenges network professionals face when it comes to network troubleshooting and outlines eight key steps every technician should know to aid in successful troubleshooting.  (EGUIDE) READ ABSTRACT |

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