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9 Critical Steps in Designing Enterprise-Wide Feedback Systems by MarketTools, Inc.
November 24, 2009 - (Free Research)
This white paper highlights the nine critical steps that every organization should follow as they begin designing an enterprise feedback program. Here we review a proven approach to designing enterprise-wide feedback systems that customer satisfaction professionals have developed, refined, and perfected over nearly a decade.
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Developing WS-Management Solutions for Intel® Active Management Technology by Intel
October 21, 2009 - (Free Research)
This article describes how to develop flexible WS Management-based solutions for Intel® Active Management Technology using the .NET development environment. The basic ingredients and building blocks of a WSMan-based solution will be presented. We've included some coding samples (written using Windows 2008) to help illustrate this information.
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Optimizing Citrix XenApp High Availability - A New Approach by Marathon Technologies
September 10, 2009 - (Free Research)
Many businesses today are delivering applications to users as an on-demand
service. This reduces the cost of application management and can improve
application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.
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Oracle AppCast: Aligning Finance and Operations with Business Strategy by Oracle Corporation
September 14, 2009 - (Free Research)
Complexity, uncertainty, global competition and shrinking cycle times are all challenges organizations face today. As a result, finance needs to take on the role of a business partner and work with operations to accommodate the business plan. In order to do this, the proper tools need to be in place.
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Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce
September 01, 2009 - (Free Research)
Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
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Eleven Myths about 802.11 Wi-Fi Networks by Global Knowledge
December 2008 - (Free Research)
In this paper examine 11 such myths and explore ways to use correct information about wireless LANs to make your networks scalable, secure and satisfying to your users.
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Rethink Endpoint Security to Revolutionize Enterprise Protection by Trend Micro, Inc.
March 2009 - (Free Research)
With OfficeScan 10, Trend Micro introduces a revolutionary new way to defeat the volume of today's threats. This white paper describes this new technology and how it provides more effective protection for enterprise endpoints while reducing management complexity for administrators and resource utilization for end users.
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Online Trial: Rational System Architect by IBM
November 2009 - (Free Research)
Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation.
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Vyatta System Quick Start Guide by Vyatta Inc.
February 2009 - (Free Research)
Vyatta delivers the features, performance, and reliability of an enterprise-class secure router with the added benefits of flexible deployment options, freedom to integrate applications, and the economic advantages of commodity hardware and components. Read this manual to learn more about the Vyatta system and how easy it is to try it out.
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Customer Experience IQ Report by Vovici
October 2009 - (Free Research)
The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
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BT Embraces Web 2.0 with Blue Coat Systems by Blue Coat
December 2008 - (Free Research)
Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace.
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Six Mistakes Companies are Making Today and How You Can Avoid Them by SAP AG
September 2009 - (Free Research)
This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization.
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Rational Quality Manager by IBM
November 2009 - (Free Research)
Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.
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This Month in the Threat Webscape for October 2009 by Websense, Inc.
November 2009 - (Free Research)
The Websense Security Labs Threatscape delivers information about breaking security research topics and today's advanced Internet threats. This Month's 'In the Threatscape' is a review of October's Web threat activity. Watch the video to learn more.
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Business Continuity Planning IT Survival Guide by CA
December 2008 - (Free Research)
This survival guide will help you and your company start to plan an effective business continuity plan. The end result should be a reduction in risk factors and to minimize the impact of disasters that are out of your control.
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eBook: Best Practices for Implementing BI in ERP Centric Environments by IBM
November 2009 - (Free Research)
Read this e-book, which is specifically written to address the unique challenges
of IT and BI professionals in ERP-centric environments. This set of articles offers best practices and strategic advice for organizations seeking to optimize business intelligence programs.
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Download F5 Data Manager Trial Version by F5 Networks UK
September 2009 - (Free Research)
F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume.
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Planning and Deploying Server Virtualization by Dell and VMware
June 2009 - (Free Research)
In this Pocket Guide, brought to you by SearchServerVirtualization.com, Dell and VMware, discover the central tasks in the assessment and planning stages of a virtualization project.
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Delivering More Value: What’s New in RRC 2.0 by IBM
November 2009 - (Free Research)
IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
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2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group
November 2009 - (Free Research)
This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.
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Information Governs: Oracle Solutions for Governance, Risk, and Compliance by Oracle Corporation
September 2009 - (Free Research)
Now more than ever, enterprises must achieve strategic objectives while operating within prescribed boundaries. Oracle makes this possible with the most complete platform for governance, risk, and compliance. Read this white paper to learn more.
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Oracle Hyperion Workforce Planning by Oracle Corporation
December 2008 - (Free Research)
In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more.
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