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Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.  (WHITE PAPER) READ ABSTRACT |

Test Management Tools and Techniques by Hewlett-Packard Company August 2008 - (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software.  (WHITE PAPER) READ ABSTRACT |

Healthcare Video: Wake Forest Univ: Web-based Data Collection: A Case Study in Clinical Trial Data Management by IBM November 2009 - (Free Research) Watch this video to learn the value of a BRMS when building Web-based applications for data collection and processing. This case study will showcase the challenges of clinical trial data management, but the highlighted techniques are applicable to any business needing smart, dynamic and adaptive Web-based user interfaces.  (VIDEOCAST) READ ABSTRACT |

Clinical Laboratories of Hawaii Says Mahalo to Google Apps Security for Keeping Data Safe and Secure by Google December 2009 - (Free Research) Clinical Laboratories of Hawaii was looking to implement a solution that would enable it to kill three electronic communications birds with one stone: spam protection, archiving, and encryption. Learn how they were able to use Google Message Discovery to reduce overall IT costs, improve productivity, and maintain regulatory compliance.  (CASE STUDY) READ ABSTRACT |

Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times - Podcast by SAP America Inc July 2009 - (Free Research) This podcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.  (PODCAST) READ ABSTRACT |

Application Quality Lifecycle: Security, Functional and Performance Testing by Hewlett-Packard Company December 2007 - (Free Research) HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects.  (WHITE PAPER) READ ABSTRACT |

Quality begins with Requirements by IBM August 2009 - (Free Research) Learn about the new integration between IBM® Rational® DOORS and IBM® Rational® Quality Manager and how it enables you to implement a successful requirements based testing approach to your development lifecycle.  (WEBCAST) READ ABSTRACT |

Optimize Your Software Processes with CodePro AnalytiX™ by Instantiations May 2009 - (Free Research) CodePro AnalytiX provides you with the metrics you need to incorporate self-improvement and optimization into the software process. Thus, CodePro AnalytiX is a full set of tools to support your organization in its quest for sustainable high levels of software quality, security and productivity  (WHITE PAPER) READ ABSTRACT |

AC Drives and Industrial AC Motors by AutomationDirect AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.  (HARDWARE PRODUCT)

Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times by SAP America Inc July 2009 - (Free Research) This webcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient.  (WEBCAST) READ ABSTRACT |

Providing CFOs Unprecedented Views of Hospital-Wide Data Converged Financial, Clinical, and Operational Information by SAP BusinessObjects November 2009 - (Free Research) CFOs at large hospitals must process enormous amounts of information to make quick strategic decisions. This paper will explore the decision-making challenges faced by CFOs and examine the many benefits of solutions that accelerate insight.  (WHITE PAPER) READ ABSTRACT |

Clinical Financial Services Uses i365 to Reduce Its DR Risk and Reassure Clients by i365, A Seagate Company November 2009 - (Free Research) When Clinical Financial Services, LLC needed to reduce its disaster recovery risk and reassure their clients, they turned to i365. Their solution was EVault SaaS plus Agent plug-ins for Microsoft Exchange and SQL Servers and Open Transaction Manager working in conjunction with EVault Remote Disaster Recovery service.  (CASE STUDY) READ ABSTRACT |

Email As Evidence: 12 Steps To Ensuring Good Evidential Quality Of Email by Mimecast August 2009 - (Free Research) Infrastructures of potentially dozens of servers have built up around corporate email servers to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.  (WHITE PAPER) READ ABSTRACT |

A Guide to the Value of Reliable Data in Manufacturing by DataFlux Corporation November 2009 - (Free Research) This paper examines the impact of unreliable data on manufacturing companies. It then defines the requirements needed to guarantee data reliability in manufacturing and offers a practical approach to creating and governing that data.  (WHITE PAPER) READ ABSTRACT |

High Technology Manufacturers Journey to Best in Class Performance by SAP AG January 2009 - (Free Research) This report highlights the process, organization, knowledge management, performance and technology characteristics of High Tech manufacturers that enable their elevated performance.  (WHITE PAPER) READ ABSTRACT |

How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS December 2008 - (Free Research) This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future.  (WHITE PAPER) READ ABSTRACT |

Qos: What Is It? Why Do We Need It? by Global Knowledge December 2008 - (Free Research) QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.  (WHITE PAPER) READ ABSTRACT |

Embarcadero Rapid SQL - SQL IDE Tool, 14 Day Trial! by Embarcadero Technologies, Inc. September 2009 - (Free Research) IT needs tools that help their database and application developers produce high quality SQL code faster. To meet the demands of the business they need to accelerate application devlopment cycles and improve team collaboration and resource sharing.  (TRIAL SOFTWARE) READ ABSTRACT |

Achieving Reliability in Financial Reporting by Oracle Corporation December 2008 - (Free Research) Read this white paper to learn more about how Oracle’s financial governance solution can focus resources on high-risk areas, improve the quality and efficiency of the financial reporting process, and strengthen operational controls.  (WHITE PAPER) READ ABSTRACT |

IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses by Progress Software April 2009 - (Free Research) As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.  (WHITE PAPER) READ ABSTRACT |

Case Study: Welch’s® Improves its Warehouse and Inventory Management Operations by TAKE Supply Chain October 2009 - (Free Research) Welch's selected the TAKE Supply Chain Gemini™ for OPM mobile software solution and Compliance Label Manager (CLM), a barcode and radio-frequency identification (RFID) label management solution to improve the speed, visibility, accuracy and control of extended manufacturing and distribution supply chains. Read on to learn more.  (CASE STUDY) READ ABSTRACT |

Networking and Unified Communications by CDW Corporation September 2009 - (Free Research) In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.  (WHITE PAPER) READ ABSTRACT |

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc. September 2006 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience.  (WHITE PAPER) READ ABSTRACT |

Convergence That Makes Sense - Bringing Together Voice and Data Networks by Hewlett-Packard Company September 2009 - (Free Research) Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.  (WHITE PAPER) READ ABSTRACT |

For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc. September 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.  (CASE STUDY) READ ABSTRACT |

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