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BusinessWeek Research: Talent Management - The New Business Imperative by SAP AG August 01, 2007 - (Free Research) Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.  (WHITE PAPER) READ ABSTRACT |

IT Excellence: Achieving Optimised Business Outcomes by SAP AG February 01, 2007 - (Free Research) Information technology is ubiquitous in organizations, but what distinguishes top-notch IT from merely adequate IT? Read this article written by the Economist, to learn how leading companies enable IT to perform optimally.  (WHITE PAPER) READ ABSTRACT |

Driving Your Channel Business: Leverage Information Technology to Improve Partner Relationships and Boost Channel Performance by SAP AG September 17, 2008 - (Free Research) This white paper discusses key channel business trends, highlights the complexities and challenges of different channel models.  (WHITE PAPER) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG February 01, 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.  (WHITE PAPER) READ ABSTRACT |

IT's Role in the M&A Process by SAP AG October 18, 2008 - (Free Research) Read this paper to review the results of a survey that addressed IT's role in the M&A process and the blending and coherence of enterprise system data during M&A activity.  (WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2 by SAP AG August 01, 2007 - (Free Research) Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.  (WHITE PAPER) READ ABSTRACT |

SAP for Public Sector: Solutions for State and Local Government by SAP AG January 01, 2005 - (Free Research) Learn how you can deliver more services with fewer tax dollars and deliver unparalleled public value, lower cost of ownership and scalability to grow affordably over time.  (WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP AG January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.  (WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG August 01, 2007 - (Free Research) The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.  (WHITE PAPER) READ ABSTRACT |

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP AG January 01, 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.  (WHITE PAPER) READ ABSTRACT |

Supply Chain Collaboration: The Key to Success in a Global Economy by SAP AG January 01, 2007 - (Free Research) Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks.  (WHITE PAPER) READ ABSTRACT |

A New Mandate for IT by SAP AG April 01, 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.  (WHITE PAPER) READ ABSTRACT |

Retail Today: Understand Customers, Anticipate Needs, and Inspire Loyalty by SAP AG December 01, 2007 - (Free Research) Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise.  (WHITE PAPER) READ ABSTRACT |

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP AG September 17, 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Delivering Operational Excellence with Innovation by SAP AG January 01, 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.  (WHITE PAPER) READ ABSTRACT |

Reduce the Pain of ERP Upgrades with Better Planning by SAP AG June 01, 2007 - (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.  (WHITE PAPER) READ ABSTRACT |

SAP Solutions for SMBs: Making Better Decisions by Gaining Reliable Information from Integrated IT Systems by SAP AG January 01, 2007 - (Free Research) Gain access to accurate information and visibility across your small to mid-sized company from efficient integrated IT systems - and use that information to make faster, smarter decisions.  (WHITE PAPER) READ ABSTRACT |

IT Service Delivery: From Basic Automation Through to Managed Services by N-able Technologies September 2008 - (Free Research) This paper examines the changing IT services market and why IT service providers need to improve the way they do business.  (WHITE PAPER) READ ABSTRACT |

High-Tech Industries: The Supply Chain Executive's Strategic Agenda by SAP AG September 2008 - (Free Research) This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.  (WHITE PAPER) READ ABSTRACT |

Ensuring Successful Manufacturing Execution in the Fabless Semiconductor Model by SAP AG September 2008 - (Free Research) The number of semiconductor companies adopting a fabless manufacturing model continues to increase. And to thrive in this highly competitive market, the fabless company must produce the best product designs for its intended market. This SAP Executive Insight examines the growing trend toward the fabless manufacturing model.  (WHITE PAPER) READ ABSTRACT |

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP AG March 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.  (WHITE PAPER) READ ABSTRACT |

End User Performance - Building and Maintaining ROI by SAP AG January 2006 - (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance.  (WHITE PAPER) READ ABSTRACT |

Beyond Supply Chain Visibility: Response Management Is the Key by SAP AG September 2008 - (Free Research) Supply chain visibility ranks as one of the top two application focus areas for companies as part of their supply chain technology investment plans. Supply chain executives view visibility as the main goal for supply chain executives within supply chain initiatives. Read this paper for more.  (WHITE PAPER) READ ABSTRACT |

Enabling Organic Growth by SAP AG September 2008 - (Free Research) Discover why organic growth is the means to achieving continuous, profitable growth, and find out how your company can address some of the most common challenges in the quest to achieve it.  (WHITE PAPER) READ ABSTRACT |

Enterprise Information Management: Strategy, Best Practices & Technologies on Your Path to Success by SAP AG September 2008 - (Free Research) The goal of this paper is to paint the EIM landscape, noting its components but focusing on the importance of an overarching EIM strategy that focuses on corporate objectives while at the same time offering cross-functional support.  (WHITE PAPER) READ ABSTRACT |

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