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With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction by Microsoft
April 18, 2008 - (Free Research)
Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics™ CRM Online as the company's CRM solution.
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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft
June 05, 2008 - (Free Research)
When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft
April 15, 2008 - (Free Research)
Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft
April 18, 2008 - (Free Research)
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft
April 18, 2008 - (Free Research)
When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity by Microsoft
March 01, 2007 - (Free Research)
Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft
January 01, 2008 - (Free Research)
Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
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Teachers Association Turns to Centralized Data Repository to Improve Member Service by Microsoft
April 16, 2008 - (Free Research)
The California Teachers Association (CTA) relies on a complex and highly integrated IT environment to capture and manipulate data. CTA wanted to add a customer relationship management solution to better support its members. After exploring several alternatives, CTA chose to deploy Microsoft Dynamics™ CRM.
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Chill Factore Video Case Study by Microsoft
July 30, 2009 - (Free Research)
The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
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Leicester City Football Club Video Case Study by Microsoft
July 24, 2009 - (Free Research)
Watch this informative video case study and learn how Leicester City Football Club leveraged Microsoft Dynamics CRM Database to enhance player adminstration, performance analysis, injury prevention, and much more!
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Improve Customer Relationships Using the 2007 Office System by Microsoft
September 09, 2009 - (Free Research)
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
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Sales and Marketing: The New Power Couple by Microsoft
December 01, 2008 - (Free Research)
This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
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Infor CRM for Travel & Leisure by Infor CRM
July 01, 2009 - (Free Research)
Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.
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