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Transforming Customer Service into a Strategic Asset by Microsoft

February 06, 2008 - (Free Research)
View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset. 
(WEBCAST) READ ABSTRACT |

Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business by Accenture

February 2009 - (Free Research)
This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint. 
(WHITE PAPER) READ ABSTRACT |

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company

September 2009 - (Free Research)
Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information. 
(WHITE PAPER) READ ABSTRACT |

IBM Service Management: Visibility. Control. Automation by IBM

June 2009 - (Free Research)
This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value. 
(BROCHURE)

Be Prepared! Leverage SAP PLM to Navigate Through Uncertain Times - Podcast by SAP America Inc

July 2009 - (Free Research)
This podcast explores the business value of product lifecycle management (PLM) in an uncertain economy and explores SAP's approach to becoming more innovative, agile and efficient. 
(PODCAST) READ ABSTRACT |

Rational Quality Manager by IBM

November 2009 - (Free Research)
Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects. 
(DOWNLOAD)

The Business Justification for Data Security by McAfee, Inc.

January 2009 - (Free Research)
Read this report to learn about the business side of data security as we build a justification model to help you determine where, and how much, to invest in protecting your information assets. 
(WHITE PAPER) READ ABSTRACT |

How to Protect Data Against Theft and Ensure That it Remains Confidential - No Matter Where it is Stored by Sophos Inc.

September 2009 - (Free Research)
This white paper introduces SafeGuard Enterprise 5.40, an innovative solution from Sophos that fulfills all the requirements a company could have for protecting confidential data on mobile PCs and data media. 
(WHITE PAPER) READ ABSTRACT |

Unprotected Laptops: The Million Dollar Gamble: How Much Can Your Company Afford to Lose? by Dell, Inc.

January 2009 - (Free Research)
Read this white paper to learn more about laptop security and how asset and data protection solutions from Dell can help save your company millions of dollars. 
(WHITE PAPER) READ ABSTRACT |

Complete Security: Out of Reach or Attainable Goal? A Guide to Successfully Mitigating Risk by Solera Networks

November 2009 - (Free Research)
No security system will keep your organization absolutely secure. As long as assets exist on the network, you have to assume that some threat exists that is capable of finding and exploiting the vulnerabilities in your security. If it doesn’t exist today, it probably will tomorrow. Read this paper to learn a better way of thinking about security. 
(WHITE PAPER) READ ABSTRACT |

Greening the Data Center with IBM Tivoli Software: An Integrated Approach to Managing Energy IBM Tivoli by IBM

August 2008 - (Free Research)
This white paper describes the importance of managing energy consumption in data centers and provides an overview of the problems and issues associated with "greening" today's data centers. 
(WHITE PAPER) READ ABSTRACT |

Numara Track It! - Change Management Webinar by Numara Software

June 2009 - (Free Research)
The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of... 
(WEBCAST) READ ABSTRACT |

ITIL for the Real World by Numara Software

January 2009 - (Free Research)
This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers. 
(WEBCAST) READ ABSTRACT |

I Can Do It eKIT by IBM

October 2009 - (Free Research)
Register Now to take advantage of this complimentary collection of resources to discover how IBM Rational Software may cut your maintenance cost and give you the flexibility to transform your business with assets you already have without spending a fortune. 
(PRODUCT OVERVIEW)

Marin County Upgrades Tax System While Reducing the Costs of the Mainframe by Micro Focus, Ltd

October 2009 - (Free Research)
The property tax system for Marin County, California, was increasingly expensive to maintain; furthermore, it was not possible to integrate it with newer modern technologies. Read this case study to learn how they updated and modernized this critical application without losing valuable IT assets embedded in the current system. 
(CASE STUDY) READ ABSTRACT |

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc

January 2009 - (Free Research)
This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. 
(WHITE PAPER)

SOA Governance: An IBM White Paper by IBM

October 2009 - (Free Research)
As SOA becomes a new way of implementing applications, organizations need a way to manage the assets (especially reusable services) developed as part of their SOA activities, to permit the use of these assets to be maximized and insure the results the enterprise envisions. Read on to learn more. 
(WHITE PAPER)

Lower Total Cost of Ownership for Mission Critical Applications by Oracle Corporation

April 2009 - (Free Research)
As companies seek to lower their total cost of ownership, adopt more standards oriented platforms, and leverage existing IT assets while not compromising on the mission critical nature of their business applications, Oracle Tuxedo emerges as the platform of choice. 
(WHITE PAPER) READ ABSTRACT |

Lumension Vulnerability Scanner Offer by Lumension

March 2009 - (Free Research)
This network-based scanning utility provides comprehensive visibility into the IT environment through in-depth scans and the automated discovery of all assets, both managed and unmanaged. Scan up to 25 nodes. 
(ASSESSMENT TOOL) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 2009 - (Free Research)
This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment. 
(WHITE PAPER) READ ABSTRACT |

Government Insights: Case Management -- Improving Service Delivery thru Connected Government by EMC Corporation

April 2008 - (Free Research)
Organizations need to improve service delivery while coping with fewer resources by managing information as digital assets and automating back-office processes through case management. By doing so, these organizations realize the promise of connected government while simultaneously reducing time, cost, and risk. 
(WHITE PAPER) READ ABSTRACT |

File Storage Usage for a Mid-sized Technology Company by F5 Networks UK

October 2008 - (Free Research)
"Company ABC" is a successful enterprise with an annual storage growth rate of 70%, and a series of data management challenges. Check out this report to see what they uncovered by conducting a file system inventory -- and how they used that information to reduce costs and improve data management. 
(WHITE PAPER) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc.

September 2009 - (Free Research)
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. 
(TRIAL SOFTWARE)

Presentation Transcript: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel

October 2009 - (Free Research)
Read this transcript featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel's Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

PODCAST: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel

September 2009 - (Free Research)
Join this Podcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments. 
(PODCAST) READ ABSTRACT |

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