WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Communications Skills for Remote Support by LogMeIn, Inc. September 16, 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.  (WHITE PAPER) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

Increase Profits and Customer Satisfaction in the Communications Industry by Infor CRM December 05, 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.  (WHITE PAPER) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc. September 16, 2009 - (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.  (CASE STUDY) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT)

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD July 01, 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.  (CASE STUDY) READ ABSTRACT |

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.  (WHITE PAPER) READ ABSTRACT |

Solutions for Small to Medium Data Centers by APC October 23, 2009 - (Free Research) APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.  (WHITE PAPER) READ ABSTRACT |

Green IT Matters at Wipro LTD by Wipro Technologies September 01, 2009 - (Free Research) In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company.  (WHITE PAPER) READ ABSTRACT |

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.  (TRIAL SOFTWARE) READ ABSTRACT |

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.  (WHITE PAPER) READ ABSTRACT |

Application Grid: Ideal Platform for IT Consolidation by Oracle Corporation April 01, 2009 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer. With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now.  (WHITE PAPER) READ ABSTRACT |

Improved Manageability and Availability Spur Move to Virtualize Desktops by AMD and VMware, Inc (E-mail this company) July 2007 - (Free Research) Many companies have turned to virtualization technologies for their servers and in their data centers to simplify administration and to reduce management chores and operating costs while maintaining reliability and safeguarding against disasters. Companies are now looking to apply the same technology to their desktop computers.  (WHITE PAPER) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.  (CASE STUDY) READ ABSTRACT |

SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value by SAP AG June 2009 - (Free Research) The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study.  (WHITE PAPER) READ ABSTRACT |

RAID FAQ by Nexsan Technologies November 2009 - (Free Research) Twenty years old, RAID has become a standard and transparent feature. What is RAID, and how does this technology fit into the storage landscape? This expert FAQ podcast answers common questions about RAID, explores the different levels of this technology, and overviews the implementation stages and obstacles.  (PODCAST) READ ABSTRACT |

Striking a Balance: Controlling E-Discovery by Combining In-House Resources with Outsourced Experts by FTI Technology November 2009 - (Free Research) Increasingly, corporations are taking control of their e-discovery process and striking a balance between in-house and outsourced resources. This whitepaper is a best practices guide on the mechanics of effectively and efficiently balancing in-house control with outsourced execution.  (WHITE PAPER) READ ABSTRACT |

Achieving Business Agility with Application Grid by Oracle Corporation December 2008 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer. Discover how to get greater efficiency, exceptional agility, and superior quality of service with an application grid.  (WHITE PAPER) READ ABSTRACT |

Cisco IP Phone Features by Global Knowledge February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.  (WHITE PAPER) READ ABSTRACT |

IBM Eye: Security Detective for Hire by PowerTech September 2009 - (Free Research) This article will give step-by-step overview of how to deal with some of the most pervasive security threats currently facing IBM Power Systems. It'll help organizations that are struggling to get started with security and act as a 'wake-up call' for those who think that “powering the server on” is all the security they need.  (TECHNICAL ARTICLE) READ ABSTRACT |

Podcast- Picking the Right Thin Client by Pano Logic, Inc November 2009 - (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.  (PODCAST) READ ABSTRACT |

Managing the Amazon Elastic Compute Cloud with CA by CA October 2009 - (Free Research) Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management.  (WHITE PAPER) READ ABSTRACT |

Remote Backup for SMBs by 3X Systems October 2009 - (Free Research) In this videocast, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup.  (VIDEOCAST) READ ABSTRACT |

Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) by Global Knowledge February 2009 - (Free Research) The Adaptive Security Appliance is the latest firewall appliance in the Cisco security arsenal and provides a number of services to protect your "trusted" network users from "untrusted" users.  (WHITE PAPER) READ ABSTRACT |

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.  (WHITE PAPER) READ ABSTRACT |

Previous Page | 26 - 50 of 500 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)     x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.