This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers. 

This paper explores the reasons why data volumes are increasing and where bottlenecks most frequently occur. It then explains why adding more hardware isn’t a solution to these performance problems and delves into the various methods that can be used to break through the bottlenecks to speed applications. 

This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. 

This keynote describes the frustrations of modern knowledge workers in their quest to actually get some work done, and solutions for how to guard yourself against all those distractions. 

In this videocast, SearchDataManagement.com sat down with Rick Sherman, an independent consultant with over 20 years of experience in the industry, to find out key trends in business intelligence and data management that are affecting how enterprises can achieve more insight into every aspect of their business. 

This evaluation guide is designed to help IT pros gain sufficient knowledge and understanding to evaluate Microsoft SharePoint Server 2010. This guide describes some of the most compelling improvements and new additions to the SharePoint Server 2010 platform for IT pros. 

The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments. 

This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges. 

This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff. 

With data collections growing at an epic pace, legal teams must sift quickly through documents and e-mail at rates that would have seemed unrealistic just 5 years ago. Simply put, keyword search strategies break when thrown against the mountains of data which define today’s legal matters. 

Implementing ITIL for the first time or expanding your current processes can seem like overwhelming tasks. However, there are steps that can make these tasks much easier. Watch and learn what you can do to make implementing ITIL easier and how to use your IT Service Management solution to move forward. 

VM sprawl can bring up a multitude of security issues and put your applications and data at risk. In this expert podcast, learn the risks associated with VM Sprawl and what types of technologies you can deploy in order to prevent it.